Bellhop Moving Review 2024: Real Customer Experiences
Here’s the bottom line: While it isn’t a full-service moving company, Bellhop Moving can help with your local or long-distance move for an affordable price. Our readers praise the company for its prompt communication, transparency, and low prices.
- Quick and easy booking process
- National 4.75/5 star rating (these guys are good at what they do)
- Dedicated move concierge specialist
- Pay as you go service. 2-hour minimum and then prorated down to the minute
- The time clock starts when the movers arrive and ends when you tell them
Bellhop Moving is known for its competitive rates and efficient service, and recent moves like our reader Sam’s reveal how well they balance affordability and convenience.
When Sam had to relocate from Atlanta to Charlotte for a new job, he needed a fast, reliable solution that wouldn’t break the bank. Bellhop’s simple online quote tool, paired with their no-surprises pricing, made them the clear choice for his last-minute interstate move.
Through our Better Moves Project, we’ve collected customer experiences like Sam’s with Bellhop and other movers. These stories offer insight into what it’s really like to move with Bellhop and can help you find the best company for your relocation needs.
Pros & cons of Bellhop Moving
- Can handle last-minute moves
- Prices are fixed, so you know what you’ll pay in advance
- Quick and easy online quote process
- You only pay for the services you need
- Manage your move via an easy-to-use app
- Bellhop is not full-service and does not offer packing services
- A 10% non-refundable deposit is required to book your move
- Limited state availability
Jump to the Bellhop Moving info you’re looking for:
Our track record
Each year, 400,000+ people trust our moving recommendations. Here are a few reasons why:
- Founded in 2015
- 2,500+ moving companies analyzed
- $50,000 in moving & auto transport grants delivered
- Up-to-date pricing info & industry data
- Fact-checked for accuracy
What customers had to say about Bellhop Moving
We’ve analyzed hundreds of third-party reviews of Bellhop and talked to our readers to learn about their experiences with the moving company.
Like Sam, Madisen’s interstate move with Bellhop stood out for its affordability and fast delivery. Both customers appreciated Bellhop’s proactive communication, with timely texts and emails that kept them informed from start to finish.
Sam’s move went smoothly with zero damages or delays, and he was thrilled with the accurate, affordable pricing.
Madisen’s experience was also efficient—Bellhop delivered her items the day after pickup, which is impressive for a 600-mile move. However, her loading crew failed to wrap and secure her belongings, damaging several pieces of furniture.
Fortunately, Bellhop’s claims process was quick and fair. Madisen was happy with Bellhop’s responsiveness, though she noted she would monitor the movers more closely next time to ensure her belongings were packed properly.
Despite different outcomes, both Sam and Madisen valued Bellhop’s consistent communication, affordability, and overall service.
We’ve pulled additional quotes from customers who have hired Bellhop for a recent move to give you more insight into Bellhop’s moving experience.
Bellhop did a great job with our move from Atlanta to Nashville! The one-day move took them 1.5 hours to load up the truck (two guys) and 1.5 hours to unload the truck with three guys. They were professional and showed up on time. They even safely packed up some art and wall picture frames for us on the spot. Nothing was damaged.
— Elisa R. on Better Business Bureau (BBB)
Absolutely the best moving experience ever! I went to Denver to help my daughter move. She hired Bellhop, and on the day of the move, four of the most polite young men showed up and had her out of the old and into the new in no time. I would highly recommend them and will use them in the future.
— Sheila T. on BBB
The moving process went smoothly. The movers arrived on time. They were kind and courteous and packed everything to our desires. However, it took the company 12 days to process my payment. I called and emailed customer service. This morning, they texted, saying they would send it to a collections agency if I didn’t pay. I’ve never encountered a situation where it was so difficult to pay.
—Chandler V. on BBB
Bellhop’s representatives often respond to complaints and make every effort to resolve them in a timely fashion. You shouldn’t be scared away by bad reviews, but it’s always good to exercise caution when hiring a moving broker.
Bellhop pricing: How much it costs to move
Based on the quotes we’ve compiled, Bellhop is more affordable than several of the top interstate moving companies.
One of the best parts of Bellhop is its transparent pricing. You see exactly how much you’ll pay when you input the details of your move into the moving app or the Bellhop website.
When you enter the parameters of your move to get a quote, the company will see if movers in your area are available to take the job before giving you a binding quote.
Our reader Madisen chose Bellhop for her 600-mile move from Florida to Tennessee after comparing quotes from Mayzlin, Mayflower, and Safeway Moving, which were more expensive than Bellhop.
Here are the quotes she received from each of the companies she considered:
| Company | Estimated cost |
|---|---|
| Bellhop Moving | $3,600 |
| Mayzlin Relocation | $4,700 |
| Mayflower | $4,500 |
| Safeway Moving | $4,789 |
The price of your move will vary based on the number of movers and truck size needed for your move. Some reviewers have said that their quote from Bellhop was expensive because they needed to book two trucks with Bellhop to fit all of their items.
Additionally, Bellhop has a minimum booking time of three hours. While most moves take longer than this, those moving items to a local storage unit will need to pay for the full three hours even if the movers finish early.
We requested a few different quotes from Bellhop to give you an idea of what to expect price-wise.
| Size of home | Distance of move | Number of movers quoted | Number of trucks quoted | Estimate* |
|---|---|---|---|---|
| 3 bedrooms (1,500 sq. ft.) | 15 miles | 3 | 1 | $666 |
| 3 bedrooms (1,500 sq. ft.) | 200 miles | 3 | 1 | Starting at $3,000 |
| 1 bedroom (750 sq. ft.) | 15 miles | 2 | 1 | $506 |
| 1 bedroom (750 sq. ft.) | 200 miles | 2 | 1 | Starting at $1,000 |
*All quotes were for moves made with one month’s notice
Most customers who used Bellhop report that they were less expensive than the competition for local moves but were often more expensive for long-distance moves.
For a better estimate of how much Bellhop would cost you, use our moving cost calculator to get a quote specific to your move.
Bellhop services
Bellhop offers various services that are on par with its top competitors in the moving industry.
- Local moving: For local moves, a dedicated truck is loaded and driven to the new home to be unloaded.
- Long-distance moving: Bellhop offers intrastate and interstate moving services that may be customized to include multiple locations, such as a visit to a storage unit between your old and new home. They didn’t make the list of our best long-distance moving companies, however.
- Professional truck driver and mover: A driver with a truck will arrive with dollies, blankets, and other supplies to promptly load and transport your belongings.
- Labor-only options: Have your own truck but need help with the heavy lifting? You can hire labor-only movers from Bellhop just to help you carry furniture and boxes to and from a truck into your home.
- Event services: You can also use Bellhop to hire hourly labor for help with event set-up and tear-down.
- Confirmed delivery dates: Unlike other companies, when you move with Bellhop, you’ll be given exact dates and times for the pick-up and delivery of your items.
rating
4.3 / 5
89% of users select this mover
How Bellhop stacks up against the competition
Bellhop isn’t going to be the right fit for every move, so it pays to look at other providers.
Bellhop offers labor and rental trucks, making it a hybrid moving solution, but full-service movers, storage containers, and rental trucks offer varying degrees of flexibility and convenience that are worth considering.
| Company | Our Rating | BBB Score | State Availability | Best For |
|---|---|---|---|---|
| Bellhop Moving | 4.3/5 stars | C | 25 | Customer experience |
| Safeway Moving | 4.85/5 stars | B- | 50 | Overall value |
| American Van Lines | 4.5/5 stars | A | 48 (not in AK or HI) | Moving experience |
| JK Moving Services | 4.6/5 stars | A+ | 50 | High-end moves |
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Bellhop vs. Safeway Moving
Safeway Moving Services and Bellhop both provide affordable services, but they serve different types of moving needs.
Safeway offers full-service moves, which include packing, unpacking, and long-term storage, making it a more comprehensive choice. With its commitment to price matching, Safeway also appeals to customers who prioritize value and premier moving services.
Bellhop, on the other hand, excels in affordability and simplicity. Its no-frills, budget-friendly approach and instant online quote calculator streamline the booking process, making arranging moves without extensive add-ons easy.
When Melissa moved with Safeway, she was impressed with their care for her items and affordable, transparent prices.
Bellhop vs American Van Lines
American Van Lines (AVL) offers a wide range of full-service options that cater to more complex moves. Known for its flat-rate pricing, AVL also specializes in handling valuable items like art and antiques, making it a better choice if you need extra care for specialty items.
Additionally, AVL employs background-checked, drug-tested crews, resulting in a low volume of complaints and high customer satisfaction scores.
While AVL’s full-service options are more extensive, they come with a higher price tag and a deposit requirement of up to 50% of total costs, which is a drawback worth considering.
That being said, Kathy felt that AVL’s services were well worth the cost, and she was particularly impressed with the constant communication from her dedicated moving coordinator.
Bellhop vs. JK Moving Services
JK Moving Services is known for its premium, customizable moving solutions, making it a go-to for high-end, complex moves. JK offers extensive services like professional packing, unpacking, and secure storage options. They also provide GPS tracking on shipments for added peace of mind during long-distance relocations.
In addition to its comprehensive services, JK Moving boasts highly trained crews and an impressive reputation for handling delicate or high-value items, from antiques to electronics.
While JK focuses on providing a luxury moving experience with all the extras, this premium service comes at a higher cost. If you’re looking for a more streamlined, cost-effective move, Bellhop might provide a simpler alternative, but JK Moving is a better choice for high-end service.
Jose found JK Moving to be the perfect fit for his cross-country move and ended up spending less than his initial quote for white glove moving services.
How moving with Bellhop works
One of the biggest points of praise for Bellhop is its streamlined moving process. Here’s what you can expect from a Bellhop move.
Getting a quote
Once you know your move date and have a moving plan, it’s a good idea to get a quote. With Bellhop, you can use their app, call them, or visit their website to input the details of your move and generate a quote.
Like most moving companies, the company will get back to you shortly with your moving quote once they confirm the availability of movers in the area. With Bellhop, local movers have to accept your move.
Sam mentioned that the quote process was straightforward, though he had to wait a few hours for confirmation that local movers were available. Madisen appreciated the convenience of using the Bellhop app to generate her quote and said she found it more user-friendly than other moving platforms she tried.
Once a binding quote is provided, you have 48 hours to place a 10% deposit to hold that rate and complete the booking process. Once your deposit is placed, it can’t be refunded unless you contact customer support to make changes to your move.
Moving day
Bellhop doesn’t provide packing services, so you’ll need to ensure everything is packed before the move day arrives. The moving truck will arrive, and the movers will get to work loading the truck.
Sam was impressed by how efficient and polite the movers were during the loading process, noting that they handled his heavy furniture with care. Madisen echoed this, adding that the movers communicated well and followed her specific instructions for loading fragile items.
The Bellhop movers will drive the truck to your new home and help you unload your items. While they will still do all the heavy lifting, they won’t open boxes, and you’ll be responsible for unpacking all of your items.
At any point during your move, you can contact customer service through the Bellhop app. While they do have a phone number you can call, it isn’t manned 24/7, and customers report quicker response times from the app chat feature.
FAQ
How do I hire Bellhop?
You can hire Bellhop by visiting the company’s website and picking your moving services. Bellhop offers the option to hire a truck and movers, or you can hire movers to help you load a portable storage container or truck you drive yourself.
After selecting your services, you’ll be instructed to add your contact information, starting address, and destination. Finally, you’ll select your desired moving date, receive a quote, and confirm your reservation.
How much does Bellhop cost?
Bellhop’s pricing structure depends on the type of move. Local moves are priced by the hour and have a three-hour minimum. You can expect to pay between $600 and $1,500 for a local move with a moving truck and labor help. You can save money by hiring labor help, which ranges from $250 to $1,000.
Is Bellhop a broker?
Yes, Bellhop is a broker. It connects customers to local and long-distance moving carriers in the states in which it operates. As a broker, Bellhop doesn’t employ or train movers. Instead, it subcontracts moves, which can lead to varying service quality.
Does Bellhop disassemble furniture?
Yes, Bellhop disassembles furniture as part of its labor help. You’ll need to provide the tools, but their trucks have all the necessary dollies and moving equipment to relocate your furniture efficiently.
Do you need to tip Bellhop movers?
Bellhop movers work just as hard as other moving companies, so it is nice to reward them with a tip for their hard work on your move. However, tipping movers is only customary, not required.
How late can you book Bellhop movers?
Bellhop is unique as a moving company because you can book movers the same day you need them for local moves. We recommend booking in advance, however. Although you can book at the last minute, it doesn’t guarantee that movers will be available to accept your moving request.
Our rating methodology
At moveBuddha, we’re committed to providing accurate and reliable ratings and information so you can select the best moving company for your needs. Our rigorous moving company methodology is designed to help you confidently make your decision.
Here’s how we evaluate Bellhop and other moving companies:
- Customer satisfaction (30%): We rely heavily on the first-hand experiences of our Better Moves Project participants, as they have no incentive to make positive or negative comments. We also evaluate third-party reviews from the BBB, Google, TrustPilot, and other trusted sites.
- Standard services (20%): We look at which offerings a full-service mover provides as part of its base contract, in comparison to which services will result in an extra fee.
- Reputation (15%): We investigate the company’s industry ratings with the BBB and other services, as well as whether it is properly registered with the U.S. Department of Transportation. We also look at how accurate the company’s estimating process is.
- Add-on services (10%): This covers any add-on services a company offers to streamline a move, such as packing and unpacking, custom crating, or storage options.
- Availability (10%): We look at whether a moving company offers nationwide service, or if it is only available in select states. We also evaluate the availability of its local and long-distance moving services.
- Type of mover (5%): The type of mover you work with (such as a full-service mover or a moving container company) will impact the services it can provide.
- Payment (5%): Does the company make it easy to submit payment, preferably by offering multiple payment options?
- Scheduling (5%): How easy is it to schedule your move, and how much lead time is needed? How a mover handles delivery windows and delays is also considered.
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