Interstate Moving & Relocation Group Review
Fact Checked by: Here’s the bottom line: Interstate Moving and Relocation Group is a full-service mover that coordinates moves with carriers in all 50 states.
Interstate Moving and Relocation Group (IMRG) facilitates local and long-distance moves from its headquarters in Boca Raton, Florida, but it specializes in a few major cities, including Las Vegas, Chicago, New York, and San Francisco. As a moving broker, IMRG matches customers with previously vetted carriers at a competitive price point.
Moving brokers carry the risk of inconsistent service quality because they subcontract to other moving companies. IMRG isn’t immune to this risk. Customer reviews are all over the place, but the most troubling ones say movers were extremely unprofessional, so we’d recommend looking at other providers on our list of best moving companies.
Keep reading to discover suitable alternatives and learn more about IMRG.
Pros & cons of Interstate Moving and Relocation Group
- User-friendly website that’s much better than other moving companies
- More than 25 years of experience in the moving industry
- Available in all 50 states
- Offers $500 off your move when you call to receive a moving estimate
- Provides discounts for military members seeking relocation services
- It’s a brokerage, so it doesn’t service moves with its own professional movers
- Strict cancellation policy
- Doesn’t have weekend customer support
Key takeaways
- Interstate Moving and Relocation Group (USDOT#3034100) is a full-service moving brokerage based in Boca Raton, Florida. It offers all the typical moving services, including packing, loading, and transport for local, long-distance, corporate, and military moves.
- IMRG doesn’t have the best customer reviews, as evidenced by recent complaints on Yelp, BBB, and Google Reviews citing poor packing and careless handling.
- IMRG makes it easy to request a free quote online, schedule a call back, or reach out to its customer support team directly by phone, but it’s important to note that they don’t have 24/7 availability like many other moving companies do.
Jump to the Interstate Moving and Relocation Group info you’re looking for:
Interstate Moving and Relocation Group pricing: How much it costs to move
Interstate Moving and Relocation Group offers a wide variety of services
How Interstate Moving and Relocation Group stacks up against the competition
How moving with Interstate Moving and Relocation Group works
Should you use Interstate Moving and Relocation Group to move?
Interstate Moving and Relocation Group pricing: How much it costs to move
Interstate Moving & Relocation offers free quotes on its website, but it doesn’t publish specific ranges for its services as costs depend on factors that will be unique to each move. To request a moving estimate, you’ll fill out a form, provide your pick-up and drop-off locations, move size, and contact information. You can also receive a free estimate using the phone number provided on the company’s website or request a call back.
IMRG has a specific and strict cancellation policy, so you’ll need to be confident you’re not going to make any last minute changes.
If you do need a refund down the line, you must give written notice at least 72 hours before your scheduled move date. All cancellations are subject to a 4% cancellation fee. Any moves canceled outside the 72-hour window will only receive credit toward future moves. Cancellations within five business days of your move day are non-refundable.
Interstate Moving and Relocation Group offers a wide variety of services
Interstate Moving & Relocation works with its vast network of partners to provide a wide range of full-service moving solutions:
- Local moves: Interstate Moving & Relocation works with local carriers in Puerto Rico and other Southeast Florida cities like West Palm Beach, Miami, and Fort Lauderdale
- Long-distance moves: The moving broker coordinates cross-country interstate moves in all 50 U.S. states.
- Commercial moves: The company has experience relocating businesses and can coordinate packing, loading, and transportation to maximize efficiency with minimal disruption to your business.
- Packing and unpacking: The broker offers various packing service options. They can also facilitate the packing of kitchen supplies, wardrobes, and antique items.
- Military moves: IMRG works with carriers with the proper GSA permissions to work with the military.
- Auto shipping: The company works with specialized car carriers that can transport personal and fleet vehicles. They can deliver your vehicle right to your door in most cases. In cases where door-to-door service isn’t an option, the carrier will coordinate suitable pick-up and drop-off locations at a local terminal.
How Interstate Moving and Relocation Group stacks up against the competition
Interstate Moving and Relocation Group didn’t earn a spot on our best long-distance moving companies, so we’d be remiss if you didn’t mention other interstate movers for you to consider. United Van Lines and North American Van Lines are two of our other favorite moving companies. Here’s how they compare to IMRG.
Interstate Moving and Relocation Group vs. United Van Lines
United Van Lines offers comparable moving services, but it stands out for its included full-value protection insurance coverage and flexible cancellation policy. However, IMRG beats United Van Lines by having a wider service range. While IMRG is licensed for all states, United Van Lines doesn’t have availability in Rhode Island, West Virginia, Hawaii, or Vermont.
If you’re not moving to one of those states, we’d strongly suggest you request quotes from both companies before making your final decision. You can also use our moving costs calculator to get a good idea of how much you can expect to pay.
Interstate Moving and Relocation Group vs. North American Van Lines
North American Van Lines and IMRG are neck and neck in terms of moving services, but North American Van Lines offers satellite tracking in transit, which can be a major benefit if you’re anxious about your valuables. Like IMRG, North American Van Lines is available in all 50 states, but North American Van Lines maintains a better reputation overall.
rating
- 80+ Years of International moving experience
- Moving presence in over 130 countries around the world
What makes North American Van Lines unique is it operates as a carrier and partners with local independent movers, so it can still be a good fit for someone who prefers a company that hires and trains its own professional movers.
Request a free moving quote from all three moving companies to make an informed decision for your budget and required services.
| Company | BBB score | State availability | Price Range |
|---|---|---|---|
| Interstate Moving and Relocation Group | B | 50 | $$ |
| United Van Lines | A+ | 46 | $$ |
| North American Van Lines | A+ | 50 | $$$ |
How moving with Interstate Moving and Relocation Group works
Interstate Moving and Relocation Group operates very similar to other moving companies. You can request a quote online or call the company directly during business hours. With either option, you’ll first provide your contact information and details about your move. From there, your move coordinator will review partners’ availability and connect you with a carrier that can provide your desired moving services.
With moving brokers, you’re handed off to a carrier that will actually service your move, but you’ll still have access to the broker’s customer support network throughout the moving experience. IMRG has limited customer service hours because they’re closed nights and weekends, so you’ll have to be mindful of that. That said, the company’s phone number is readily displayed on every page or you can schedule a time for a later call at your convenience.
On moving day, your carrier will give you a heads up that they’re on their way and load all your household goods for you. If you’ve elected to add packing services to your reservation, the packing team will usually come out a few days ahead of your moving date. Otherwise, it’s up to you to pack your items on your own.
Once your goods are loaded, the team will transport them to your new home. If it’s a local move, your items will typically arrive the same day. Interstate moves can take more time, so it’s a good idea to clarify your delivery date in advance.
Should you use Interstate Moving and Relocation Group to move?
Interstate Moving and Relocation Group isn’t right for everyone. We’ve prepared a few example scenarios to help you make a stress-free decision that fits your needs.
Use Interstate Moving and Relocation Group if:
- You’re a military member and want to take advantage of your discount options
- You don’t mind being handed off to a different moving company throughout the moving process
- You want to pay by credit card or echeck
- You have too many household goods to efficiently move yourself with a rental moving truck
Don’t use Interstate Moving and Relocation Group if:
- You’re hesitant about a company that doesn’t use its own professional movers
- You have an inflexible delivery date in mind
FAQ
How do I know if a moving company is legitimate?
You’ll know if a moving company is legitimate if they’re registered with the Federal Motor Carrier Safety Administration (FMCSA), have a Better Business Bureau (BBB) profile with a good star rating and solid customer reviews, and they don’t pressure you to commit after providing a moving quote. They shouldn’t charge you an upfront deposit, either. Some moving companies go the extra mile by assigning a move coordinator or providing a binding estimate.
What are the average costs associated with hiring Interstate Moving and Relocation Group for a cross-country move?
The average costs of hiring Interstate Moving and Relocation Group for a cross-country move will depend on the distance you’re moving, the services you select, the time of year, and any additional insurance coverage. That said, an average estimated range for a cross-country move of a two- to three-bedroom home with IMRG is $7,500–$13,000.
What are the best interstate moving companies?
Safeway Moving and Mayzlin Relocation are two of our top picks for best interstate moving companies, but we have a long list of highly qualified movers who can help with virtually any situation. We recommend you use our moving costs calculator and request moving estimates from at least three moving companies to find the best value for your needs and budget.
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