Safeway Moving vs. Mayzlin Relocation (2024 Comparison)
Quick answer: In a head-to-head Safeway Moving vs. Mayzlin Relocation showdown, Safeway Moving wins our vote. Its nationwide availability, transparent pricing, and high customer satisfaction are hard to beat. Mayzlin is a close contender, especially if you prioritize flexibility and hands-on customer support, but Safeway’s consistent performance and comprehensive coverage make it the better all-around choice.
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Jump to the round you want to compare:
Compare customer experiences
We launched the Better Moves Project to compile firsthand customer stories that showcase the highs and lows of working with the nation’s top moving companies.
Here’s what real-life customers had to say about their experiences with Safeway and Mayzlin.
Safeway Moving
Like any moving company, Safeway Moving has mixed reviews, but we found that the majority of them are positive. While some customers cited communication issues and occasional delays and damage, several others said they appreciated Safeway’s competitive pricing and professional moving crews.
Customer praises:
- Competitive rates: Many customers found Safeway’s pricing to be competitive after comparing quotes from several movers.
- Professional moving crew: Customers like Shayndel and Christian praised their moving crews for their professionalism and positivity, which helped reduce the stress of moving.
- Transparent pricing: Melissa was impressed with Safeway’s lack of hidden fees and ended up paying even less than the amount she was initially quoted.
Customer complaints:
- Communication issues: Some customers, like Marcel and Christian, experienced challenges with communication from Safeway, which took away from their moving experience.
- Damage to items: Melissa noted that a few of her belongings were lightly damaged, which is a common pain point in the moving industry.
- Delayed delivery: Christian experienced a pretty significant delay, having to wait 60 days for his stuff to get to his new home.
rating
4.85 / 5
89% of users select this mover
Mayzlin Relocation
Our readers who moved with Mayzlin Relocation called out several of the company’s strengths and weaknesses. Some customers were happy with Mayzlin’s communication and careful treatment of their belongings, while others were less than impressed with unexpected cost increases and a lack of transparent pricing.
Customer praises:
- Reliable communication: Michelle rated Mayzlin’s communication a 5 out of 5, which put her at ease throughout the move.
- Car shipping: Kelly was most impressed with the vehicle shipping process, enjoying a quick delivery and constant communication from the driver.
- Dependable delivery: Christopher was impressed that none of his belongings were lost or damaged during the move.
Customer complaints:
- Rate hikes: Josh and several other customers reported significant cost increases from their initial quotes.
- Lack of transparency: Christopher highlighted the need for more accurate and transparent pricing.
- Timeliness: Kelly gave Mayzlin a 2 out of 5 for timeliness, receiving her belongings several days later than the estimated timeframe.
rating
4.9 / 5
89% of users select this mover
Compare company reputation
Safeway Moving
- BBB rating: B-
- moveBuddha rating: 4.85/5
- Average Better Moves rating: 4.3/5
Safeway Moving has a solid reputation for offering flat-rate pricing and taking a customer-first approach. Customers frequently commend the company’s professionalism, transparency, and clear communication throughout the moving process. However, their BBB rating and average Better Moves rating could be higher.
As a veteran-owned company, Safeway resonates with service members and families, further strengthening its appeal. While customers have reported some minor delivery delays, they note that Safeway’s proactive customer service representatives are quick to resolve any issues.
Mayzlin Relocation
- BBB Rating: A-
- moveBuddha Rating: 4.9/5
- Average Better Moves rating: 4.5/5
Mayzlin Relocation stands out for its personalized service and attention to detail. Customers often highlight the professionalism and friendliness of their moving crews, along with consistent updates throughout the move.
While Mayzlin’s service is highly rated, there are occasional complaints about pricing adjustments or damages during transport that suggest there’s room for improvement. Still, the company’s commitment to customer satisfaction is evident in how it handles these issues.
Round winner: Mayzlin Relocation takes this round, with its stronger ratings and exceptional customer service feedback, reflecting its focus on personalized moving experiences.
Compare services
Safeway Moving
Safeway Moving offers comprehensive long-distance moving services across all 50 states. Customers benefit from its reliable flat-rate pricing, which eliminates hidden fees and simplifies planning.
The company provides 30 days of free storage for interstate moves and caters to customers with specialized needs, such as packing and unpacking services and custom crating for high-value items. As a veteran-owned business, Safeway also includes discounts for military members and specializes in military moves.
Mayzlin Relocation
Mayzlin Relocation puts up a strong fight, focusing on personalized, customer-centric services across 48 states (excluding Alaska and Hawaii). Its offerings include packing and unpacking, custom crating, and special handling for fragile or valuable belongings, plus car shipping.
Mayzlin also excels in corporate and military relocations, pairing customers with dedicated moving consultants to ensure a smooth moving process. Long-distance moves come with 30 days of free storage, and the company provides flexible services catered to customers’ schedules and preferences.
Round winner: Mayzlin Relocation wins for its personalized and hands-on approach to customer service and vehicle shipping services.
Compare state availability
Safeway Moving
Safeway Moving serves all 50 states, making it a versatile choice for customers anywhere in the U.S., including those in Alaska and Hawaii. They mainly focus on interstate moves, though the company may still take on local moves from time to time depending on the route.
Mayzlin Relocation
Mayzlin provides services in 48 states, excluding Alaska and Hawaii, giving it a smaller nationwide reach than Safeway. Mayzlin’s local moving services are limited to a small handful of states as well.
Round winner: While Mayzlin might have more to offer in terms of local moves, Safeway Moving wins this round for its comprehensive nationwide availability that isn’t limited to the contiguous United States.
Compare cost structure
Safeway Moving
Safeway Moving is known for its flat-rate pricing, which gives customers an added layer of transparency and prevents hidden fees.
The company also offers a price-match guarantee, ensuring customers can secure competitive rates without compromising service quality. Additionally, Safeway promotes military discounts and other moving promotions.
When it comes to deposits, you can expect to pay up to 40% of the total cost of the move, which is a steep upfront expense.
That being said, many customers reported that their final costs were at or below the initial quotes they received, a testament to Safeway’s commitment to accurate pricing.
Mayzlin Relocation
Mayzlin Relocation also offers competitive pricing with a price-match policy and requires a 25% deposit when booking, which could be a barrier for some customers.
While most reviews highlight fair final costs, some customers reported experiencing price increases due to added services or miscalculated quotes provided over the phone.
It’s also worth noting that Mayzlin doesn’t mention any ongoing discounts, but it’s worth asking a representative if one is available.
Round winner: We give this round to Safeway Moving because of its predictable cost structure, lack of hidden fees, and regular discount offerings.
Compare the quote process
Safeway Moving
Safeway uses a virtual walk-through process to deliver binding estimates that aren’t subject to change as long as the specifics of your move don’t.
Overall, Better Moves participants found Safeway’s quote process to be accurate and easy to understand. Their tech-forward approach ensures a fast and reliable quote experience and minimizes the likelihood of any last-minute changes or surprises.
rating
4.85 / 5
89% of users select this mover
Mayzlin Relocation
Mayzlin doesn’t provide instant online quotes either, requiring customers to reach out directly via phone or an online form. However, the company excels at providing dedicated support during the quoting process. Customers frequently praise the company for their thoroughness and responsiveness.
You can get a ballpark quote over the phone or lock in a binding estimate with a virtual or in-person walkthrough.
rating
4.9 / 5
89% of users select this mover
Round winner: Safeway Moving wins for its quick, user-friendly quote process that consistently provides accurate estimates, while Mayzlin’s personal touch might appeal to some.
Safeway Moving vs. Mayzlin Relocation: Final score
Safeway Moving is our overall winner thanks to its transparent pricing, nationwide reach, and consistent value to customers, based on our extensive research and interaction with customers through the Better Moves Project.
Even so, Mayzlin Relocation is a strong contender, especially if you prioritize hands-on, personalized service and aren’t moving to or from Alaska or Hawaii. Both movers are high on our list of the best interstate moving companies, with Safeway offering broader appeal and Mayzlin excelling in customer care.
| Comparison category | Round winner |
|---|---|
| Company reputation | Mayzlin Relocation |
| Services offered | Mayzlin Relocation |
| State availability | Safeway Moving |
| Cost structure | Safeway Moving |
| Quote process | Safeway Moving |
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