Safeway Moving vs. Bellhop Moving (2024 Comparison)
Quick answer: In the head-to-head Safeway Moving vs. Bellhop Moving battle, Safeway is king, thanks to their transparent flat-rate pricing, affordable rates, and additional perks like free 30-day storage.
Bellhop Moving is a solid option for local moves with flexible labor-only services, but Safeway’s comprehensive long-distance moving services and nationwide availability give them the edge.
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Jump to the round you want to compare:
Compare customer experiences
Our Better Moves Project gathers in-depth accounts of our readers’ moving experiences so you can see what it’s really like working with the nation’s top moving companies.
Here are some of the drawbacks and highlights our readers reported after moving with Safeway and Bellhop.
Safeway Moving
Safeway Moving gets mostly positive feedback for their competitive pricing, professional moving crews, and comprehensive suite of services.
A majority of complaints center around communication issues and delivery delays, although most customers still say Safeway was worth the money.
Customer praises
- Professionalism: Christian was impressed with the moving crew’s professionalism, which made him less stressed on moving day.
- Transparent pricing: Melissa liked the lack of last-minute fees and was surprised to learn that she owed less than her initial quote on moving day.
- Careful handling: Shayndel’s moving crew was extra careful to keep her stuff safe and dry while loading it in the rain.
Customer complaints
- Communication gaps: Shayndel would’ve appreciated more touch points with her moving coordinator leading up to moving day.
- Damage to items: Melissa’s plastic bins and a few other small belongings were damaged in transit.
- Significant delivery delays: Christian faced a 60-day wait for his belongings, which is outside of the norm in the moving industry.
rating
4.85 / 5
89% of users select this mover
Bellhop Moving
The feedback Bellhop customers gave us highlights their strong communication and professional approach. The customers we spoke to appreciated their responsiveness and efficient claims process. But there’s always room for improvement, including issues with wrapping and handling delicate items.
Customer praises
- Communication during moves: Madisen praised Bellhop for keeping her informed throughout the process and handling claims for damaged items quickly and fairly.
- Professionalism: Sam was impressed with the team’s professionalism and regretted not letting them handle all of his smaller items, with no real complaints to share about his move.
- Claims resolution: Madisen also appreciated how Bellhop compensated her for damages, making her feel valued despite setbacks.
Customer complaints
- Inconsistent protection: Madisen noted that while some items were carefully handled, others (like her couch and bed frames) were poorly wrapped and damaged.
- Last-minute scheduling changes: She also experienced unexpected changes to her moving day schedule, which left her scrambling to adjust her plans.
- Limited oversight: Madisen recommended being more hands-on with the crew to ensure all items receive proper care.
rating
4.3 / 5
89% of users select this mover
Compare company reputation
Safeway Moving
- BBB rating: B–
- moveBuddha rating: 4.85/5
- Average Better Moves rating: 4.3/5
Safeway’s B- rating from the BBB suggests they need to be more proactive about resolving customer complaints.
On the other hand, their outstanding moveBuddha rating and overall score from Better Moves participants highlight their strong customer satisfaction. Customers praise Safeway’s straightforward pricing, expert service, and added benefits like discounts and free storage.
Bellhop Moving
- BBB rating: C
- moveBuddha rating: 4.3/5
- Average Better Moves rating: 5/5
Bellhop’s C rating with the BBB leaves a lot to be desired. However, their moveBuddha score suggests they offer solid service for local moves. While far fewer Better Moves participants have moved with Bellhop than Safeway, they were full of praise for Bellhop.
Round winner: Safeway Moving wins for their stronger ratings and higher volume of satisfied Better Moves participants.
Compare services
Safeway Moving
Safeway’s sweet spot is long-distance moves, and you can rely on them for comprehensive services like packing, unpacking, custom crating, and climate-controlled storage. Customers also enjoy 30 days of free storage with any move.
Their nationwide availability and transparent flat-rate pricing make them an excellent choice for most interstate moves.
Bellhop Moving
Bellhop focuses on local and labor-only services, with additional options for long-distance moves. The company offers flexible labor assistance for customers who have their own trucks and can even help you with event setups and teardowns.
However, they don’t provide full-service options like packing or specialty handling for high-value items.
Round winner: Safeway Moving wins for offering a more comprehensive range of services, including full-service moving options.
Compare state availability
Safeway Moving
Safeway Moving offers long-distance services in all 50 states, with a massive nationwide moving network. While the company doesn’t advertise local moves, they may be willing to accommodate local moves depending on the route.
Safeway also provides select international moving services, but their focus is primarily on domestic long-distance moves.
Bellhop Moving
Bellhop Moving claims to operate in over 30 states, with a strong focus on local and regional moves. Their services are best suited for short-distance relocations, especially if you only need help with labor.
Currently, Bellhop doesn’t offer international moving services, which limits their appeal to customers who are moving abroad
Round winner: Safeway Moving takes this round for their nationwide availability, broader state coverage, and ability to handle both domestic long-distance and select international moves.
Compare cost structure
Safeway Moving
Safeway Moving stands out for their flat-rate pricing, which eliminates the risk of hidden fees or last-minute price hikes. Customers consistently praise Safeway for their transparent quotes—the company clearly breaks down all of their costs upfront.
Safeway also helps customers lock in the best deal with price matching and provides discounts for military members and early bookings. These features make Safeway one of the most affordable full-service moving options out there.
Bellhop Moving
Bellhop Moving offers straightforward pricing for their local and labor-only services, clearly disclosing their rates during the booking process. They also offer ongoing promos and discounts.
Customers say they appreciate the affordability of their labor-focused services, especially for smaller or local moves. However, some Bellhop customers say their long-distance moving quotes were higher than competitors.
Round winner: Safeway Moving wins for their affordable flat-rate pricing and price matching, which deliver exceptional value for customers who need full-service moving solutions.
Compare quote process
Safeway Moving
Safeway offers virtual consultations and uses a triple-check verification system with a video survey to provide customers with the most accurate and reliable quotes possible. Customers appreciate the convenience and speed of the quote process, saying it minimizes surprises on moving day.
rating
4.85 / 5
89% of users select this mover
Bellhop Moving
Bellhop Moving provides a quick and easy online quote tool, along with app-based options to streamline the quote process.
Customers appreciate the transparency and simplicity of the booking process, although some have reported delays in confirming mover availability for local jobs.
rating
4.3 / 5
89% of users select this mover
Round winner: While it’s a close call, Safeway edges out Bellhop here. Their thorough quote process provides the perfect blend of efficiency and accuracy.
Safeway Moving vs. Bellhop Moving: Final score
In a side-by-side comparison, Safeway Moving has more to offer than Bellhop Moving. With their flat-rate pricing, price matching, and nationwide availability, Safeway is an ideal pick for long-distance and interstate moves.
While Bellhop offers affordable labor-only options and strong local services, their limited state coverage and lack of full-service packages make them less competitive for customers seeking comprehensive moving solutions.
For value, convenience, and reliability, Safeway Moving takes the crown.
| Comparison category | Round winner |
|---|---|
| Company reputation | Safeway Moving |
| Services | Safeway Moving |
| State availability | Safeway Moving |
| Cost structure | Safeway Moving |
| Quote process | Safeway Moving |
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