Mayzlin Relocation vs. North American Van Lines (2024 Comparison)
Quick answer: In our Mayzlin Relocation vs. North American Van Lines (NAVL) comparison, Mayzlin Relocation stands out as the winner. With their competitive pricing, flexible cancellation policy, and perks like free storage, Mayzlin offers superior value for budget-conscious movers, while NAVL shines with specialty services and a strong international network.
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Compare customer experiences
Our Better Moves Project collects firsthand customer experiences, providing insights into moving companies’ biggest strengths and weaknesses. Here’s what our readers had to say about their moves with Mayzlin Relocation and North American Van Lines.
Mayzlin Relocation
Based on our readers’ reviews, Mayzlin is great at handling specialty items, communicating clearly, and providing dependable service.
But no mover is perfect, and some Mayzlin customers said they dealt with price increases, moving delays, and damage to their belongings.
Customer praises
- Fragile care: Jana was grateful that Mayzlin provided custom packaging for pricey painting and handled it carefully, ensuring it arrived at her new home without any damage
- Dependable service: Michelle praised Mayzlin for handling tricky items like her 3D printer and table saw carefully and delivering them quickly.
- Clear communication: Elizabeth gave Mayzlin a 5 out of 5 for communication, complimenting the team for putting her at ease every step of the move.
Customer complaints
- Inconsistent pricing: Christopher experienced sticker shock when he got his final bill, which was around 35% higher than his quote.
- Delivery delays: Kelly thought Mayzlin sold her on an unrealistic timeframe during the quote process and wound up waiting longer than expected for her stuff to arrive.
- Damaged belongings: Josh said his couch was damaged during the move, and his desk arrived without a few key parts, making it unusable.
rating
4.9 / 5
89% of users select this mover
North American Van Lines
Like Mayzlin, North American Van Lines has their fair share of praises and complaints. Some customers found NAVL to be a legitimate, affordable mover and appreciated their full suite of services.
Even though most customers were happy with their experience overall, there were some complaints about NAVL’s timeliness, steep costs, and damage to their belongings.
Customer praises
- Overall value: Marcie thought NAVL’s prices were competitive and loved their full-service features like loading, unloading, and special packaging for her furniture.
- Clear communication: Kyle praised NAVL for their stellar communication, rating them a perfect 5 in this category.
- Extensive services: Alexander loved his full-service move and praised NAVL for how they handled his fragile pieces.
Customer complaints
- Timeliness: Marcie and Alexander gave NAVL a 4 out of 5 for timeliness, noting that the company took longer than expected to deliver their stuff.
- Steep prices: Even though Kyle still recommends NAVL, he felt his move was more expensive than it needed to be.
- Rough handling: While his more fragile items were wrapped carefully, Alexander found that some of his other belongings were damaged during the move.
rating
4.5 / 5
89% of users select this mover
Compare company reputation
Mayzlin Relocation
- BBB rating: A–
- moveBuddha rating: 4.9/5
- Average Better Moves rating: 4.5/5
Mayzlin Relocation is one of our highest-rated long distance moving companies, and they’ve built up a solid reputation among customers based on our Better Moves participants’ ratings.
With an A– BBB rating, you can count on Mayzlin to prioritize responding to customer complaints.
North American Van Lines
- BBB rating: A+
- moveBuddha rating: 4.5/5
- Average Better Moves rating: 4.2/5
North American Van Lines has an A+ BBB rating, reflecting its commitment to addressing customer complaints. Their 4.5/5 moveBuddha score demonstrates reliable service, although some Better Moves participants wanted more out of their moves with NAVL.
Round winner: While both companies have a positive reputation, Mayzlin Relocation wins the round for their higher moveBuddha rating and Better Moves Project reviews.
Compare services
Mayzlin Relocation
Mayzlin provides comprehensive services, including local and long-distance moves, corporate relocations, military moves, and car shipping. Customers also benefit from 30 days of free storage for long-distance moves and are assigned a personalized moving coordinator to streamline their move.
North American Van Lines
NAVL specializes in customizable solutions for residential and corporate moves. They offer fragile-only packing, vehicle transport, crating for specialty items, and shipment tracking with real-time updates.
Round winner: North American Van Lines wins for their broad range of specialty services and international relocation options.
Compare state availability
Mayzlin Relocation
Mayzlin operates in all 50 states, offering long-distance and cross-country moves nationwide. While local moves are limited to areas near Mayzlin’s Charlotte, North Carolina headquarters, their expansive network is perfect for interstate moves.
North American Van Lines
NAVL also serves all 50 states, with a robust network of local agents and international partnerships for global relocations. Their international moving services make them a solid choice if you’re planning to move overseas.
Round winner: Mayzlin and NAVL are neck and neck when it comes to long-distance moves, but NAVL pulls ahead with their massive network for local and international moves.
Compare cost structure
Mayzlin Relocation
Mayzlin offers flat-rate pricing, which eliminates hidden fees and locks in your rate. The company also promotes a price-matching guarantee, military discounts, and complimentary storage for long-distance moves, making them one of the most budget-friendly moving options out there.
We also like Mayzlin’s flexible cancellation policy, which lets you cancel your move free of charge up to seven days before your moving date.
North American Van Lines
NAVL provides binding estimates to give customers more transparency into their rates, but their overall costs tend to be higher than Mayzlin’s, especially for customers who need specialty services. NAVL doesn’t advertise price matching, but they have been known to offer discounts to reduce moving costs.
Round winner: Mayzlin Relocation wins for their affordability, price-matching guarantee, cancellation policy, and complimentary storage.
Compare quote process
Mayzlin Relocation
Mayzlin offers virtual walkthroughs and in-person consultations to provide customers with flexible and accurate quoting. A lot of customers say they value the simplicity and speed of Mayzlin’s quote process, which ensures fewer surprises on moving day.
rating
4.9 / 5
89% of users select this mover
North American Van Lines
NAVL also requires in-home or virtual assessments for binding quotes. Based on feedback from our Better Moves participants, NAVL’s quote process isn’t always as fast as Mayzlin’s, and there are occasional complaints about inaccurate prices.
rating
4.5 / 5
89% of users select this mover
Round winner: Mayzlin Relocation wins for their faster and more user-friendly quote process.
Mayzlin Relocation vs. NAVL: Final score
In a head-to-head matchup, Mayzlin Relocation takes the win. Their affordable pricing, flexibility, and customer-focused policies make them a standout option for long-distance and budget-conscious movers.
North American Van Lines impressed us with their specialty services and international options, but Mayzlin’s flexibility and value-focused approach make them a better choice overall.
| Comparison category | Round winner |
|---|---|
| Company reputation | Mayzlin |
| Services | NAVL |
| State availability | NAVL |
| Cost structure | Mayzlin |
| Quote process | Mayzlin |
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