Bold Moving and Storage Review 2024: Real Customer Experiences
Here’s the bottom line: Bold Moving and Storage offers excellent coverage for movers on the East Coast, with services for local and long-distance moves. Many customers say they would use them again for their quality service, despite a potentially higher price tag.
- Fast & accurate deliveries
- Cross-country moves
- Warehouses throughout the East Coast
- Virtual estimates
- Climate-controlled storage
When Ross moved from Pennsylvania to Tennessee in 2022, his due diligence led him to Bold Moving and Storage, who impressed him from the moment they responded to his quote request to the day they delivered his belongings.
Ross’s story is one of the moving accounts we’ve compiled through our Better Moves Project to give you firsthand insight into what it’s like working with Bold and other top moving companies.
Read on to get the full story on Ross’s move, compare quotes, and see how BMS stacks up to the competition.
Pros and cons of moving with Bold Moving and Storage
- Ensures accurate and fast deliveries
- Has convenient warehouses in centralized East Coast locations
- Provides virtual estimates and free quotes by phone, email, or contact form
- Maintains Better Business Bureau (BBB) accreditation with an A+ rating
- Climate-controlled storage options
- Only serves the East Coast for local and regional moves
- Not ideal for small moves
- Some customer complaints about damaged items and poor communication
Jump to the Bold Moving and Storage info you’re looking for:
Our track record
Each year, 400,000+ people trust our moving recommendations. Here are a few reasons why:
- Founded in 2015
- 2,500+ moving companies analyzed
- $50,000 in moving & auto transport grants delivered
- Up-to-date pricing info & industry data
- Fact-checked for accuracy
What customers had to say about Bold Moving and Storage
We spoke to a handful of customers who used Bold Moving and Storage for their recent moves. The majority of them were satisfied with BMS’ service, communication, and cost, although some customers said there was room for improvement.
Ross requested quotes from BMS, Mayzlin Relocation, and American Van Lines, but he was most impressed when BMS responded to his inquiry with an interactive checklist for all his items. Once he completed the checklist, a representative reached out the next day.
As he went about the moving process, Ross told us that BMS prioritized communication and reassured him that he was in good hands every step of the way. BMS contacted Ross multiple times before his move to confirm the times and what he could expect on moving day.
On the day of the move, Ross’s movers got stuck in traffic but called him before his original reservation passed. When they arrived two hours later, Ross was impressed that the team packed his entire apartment in just two and a half hours.
He had a little snafu when he remembered his moving representative telling him he had full-value coverage without a deductible. On moving day, he found out he only had the basic protection plan. The miscommunication threw Ross off, but he decided not to purchase extra moving insurance because most of his fragile items would travel with him in his car.
Ross’s items arrived on time at his new home, even though his move was in the peak summer season. A few of his items sustained minor damage—a mini fridge had a small dent, a locking nut for the bed frame was missing, and a few boxes were crushed (but all items inside were fine)—but he didn’t feel this damage needed to be repaired.
Here’s what other customers had to say about their experiences with Bold Moving and Storage:
Bold Moving and Storage pricing: How much it costs to move
Bold Moving and Storage offers general moving estimates when you reach out online. Their prices tend to be a little higher than the competition, but their quotes are extremely accurate, with no hidden fees or last-minute charges.
When Cindy and Alan moved from their 4,300-square-foot home from Fairfax, Virginia, to Wilmington, North Carolina, BMS initially quoted them $7,500. At the end of their move, Cindy and Alan weren’t left with any surprises when their bill was exactly what BMS originally quoted them.
Cindy and Alan got estimates from three moving companies. Here are the quotes they received:
| Company | Move size | Estimated cost |
|---|---|---|
| Mayzlin Relocation | 8,000lbs | $6,000 |
| Two Men and a Truck | 903 cu ft | $6,100 |
| Bold Moving and Storage | 11,900 lbs | $7,500 |
Here are some of the factors that can affect the cost of your move with BMS:
- Date and seasonality: Peak season (May to August) tends to be the most expensive time to move.
- Distance: Farther distances will also be more expensive.
- The size of your home/apartment: Larger homes are more expensive since they typically have more belongings.
- Additional services: Services like packing and unpacking or longer-term storage will come with additional charges.
- Moving valuation: Your valuation coverage is the agreed-upon amount the company will pay if your items are lost, damaged, or stolen in transit. Basic or full-value coverage will be factored into your quote.
Take a look at what a few more of our Better Move Project participants paid for their moves with BMS:
| Better Moves Participant | Approximate Distance | Route | Cost |
|---|---|---|---|
| Ross | 1,000 miles | Norristown, PA, to Cordova, TN | $5,000 |
| April | 1.082 miles | Glenside, PA, to Webster, FL | $6,345 |
| Daniel | 440 miles | Washington, D.C., to Cambridge, MA | $5,200 |
To get a quote for your move and find the best movers in your area, check out our moving cost calculator.
Bold Moving and Storage services
Bold Moving and Storage uses its extensive moving experience to provide customers with several services that streamline the moving process.
Here’s a closer look at what they offer:
- Local moves: Bold Moving and Storage provides local and regional moving services across the East Coast.
- Long-distance moves: BMS helps residential and commercial customers move coast-to-coast. Their moving network extends all across North America but is focused on serving customers on the East Coast.
- Corporate relocation: BMS has experience relocating companies and their employees. In addition to packing, handling, and transporting business goods and office contents, the company strives to minimize downtime during relocations.
- Packing and unpacking: The carrier offers complete and customized packing services. They provide all necessary packing materials to safely transport all items, including kitchen supplies, wardrobes, and fragile items.
- Short- and long-term storage: Bold Moving and Storage has storage facilities up and down the East Coast. BMS can store items in climate-controlled storage units as long as needed. These specialized storage facilities are climate-controlled to preserve items.
- Moving valuation: BMS’s standard moving valuation is $0.60 per pound per item, but you can upgrade to full-value coverage with or without a deductible.
rating
4.5 / 5
89% of users select this mover
How Bold Moving and Storage stacks up against the competition
Bold Moving and Storage certainly has a lot to offer for East Coast movers, but it’s far from your only option.
Here’s a closer look at how the company compares to some of the best interstate moving companies.
| Company | Our Rating | BBB Score | State Availability | Best For |
|---|---|---|---|---|
| Bold Moving and Storage | 4.5/5 stars | A+ | 14 (CT, DE, FL, GA, MD, MA, NJ, NC, OH, PA, RI, SC, VA, and WV) and Washington, D.C. | East coast moves |
| Mayzlin Relocation | 4.9/5 stars | A- | 48 (not in AK or HI) | Personalized service |
| American Van Lines | 4.5/5 stars | A | 48 (not in AK or HI) | Moving experience |
| JK Moving Services | 4.6/5 stars | A+ | 50 | High-end moves |
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rating
4.5 / 5
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Bold Moving and Storage vs. Mayzlin Relocation
Like Bold Moving and Storage, Mayzlin Relocation is a family-owned moving company based on the East Coast, though it also has locations in Texas and California. The company has expanded its services to reach all 50 states, giving it wider availability than Bold Moving and Storage.
In terms of services, Mayzlin is very comparable to BMS. Both companies offer packing and unpacking options in addition to standard loading, transportation, and unloading services. They also offer corporate relocation services.
One area where Mayzlin stands out is its flexible relocation policy. As long as you cancel seven days in advance of your move, you can get a full refund on your deposit. This is a definite plus, considering that the company requires a 25% deposit for each move.
Elizabeth’s items arrived in pristine condition, and she was blown away by her movers’ professionalism on her recent Mayzlin move.
Bold Moving and Storage vs. American Van Lines
American Van Lines has one of the best reputations in the industry, with upfront pricing and fully customizable moving services. Flat-rate all-inclusive pricing gives customers peace of mind for both local and long-distance moves.
Like Bold Moving and Storage, American Van Lines offers climate-controlled storage options, as well as packing and unpacking services. However, the company also offers specialty transportation services and custom crating for antiques and other fragile items. They can also facilitate international moves.
American Van Lines services the entire continental United States for local and long-distance moves, giving them a broader service area than BMS. With some of the best pricing in the industry, they are well worth considering.
While her move had a few hiccups, Jen was happy with American Van Lines’ quick resolution and unbeatable moving rates.
Bold Moving and Storage vs. JK Moving Services
JK Moving is another noteworthy East Coast mover, renowned for its white-glove level service — but that service will likely come with a higher price tag than Bold Moving and Storage’s.
JK Moving stands out from BMS and other competitors thanks to its highly trained, background-checked crews who treat customers’ belongings with the utmost care. Robust, customizable service options include vehicle transport, packing, low-interest financing, and international moving.
For local moves, JK Moving Services is limited to Maryland, Virginia, and Washington, D.C. Bold Moving and Storage offers a wider service area for local moves along the entire East Coast.
Although he ended up spending more than he intended on his recent move due to last-minute storage needs, Adam was thrilled with JK Moving Services’ quick and damage-free delivery.
How moving with Bold Moving and Storage works
Here’s a bit more insight into Bold Moving and Storage’s moving process.
Getting a quote
To get a free estimate, you can enter your pickup and drop-off locations, move type and estimated size, and telephone number and email address.
You can also get a free moving quote using the phone number listed on the website. As an added benefit, Bold Moving and Storage allows customers to schedule virtual estimates, which provide a more thorough assessment of their space and belongings without the need for an in-person visit.
BMS provides most customers with binding estimates that lock in charges as long the scope of the move doesn’t change.
Booking and moving
BMS makes it easy for customers to pay for their move, accepting nearly every form of payment, including cash, cashier’s checks, money orders, and all major credit cards.
You’ll pay a deposit when you book, a second installment on moving day, and a final payment when you receive your items.
Your moving coordinator will communicate what time the moving crew will show up on moving day. They’ll even let you know how many movers to expect. If you’re using the company’s packing services, expect the movers to show up earlier in the day due to the additional time needed for packing.
On Daniel’s moving day, the BMS crew carefully wrapped his fragile items using cardboard and bubble wrap, using moving blankets to protect items that weren’t boxed.
Bold Moving and Storage’s website says that most long-distance moves can be completed within 8–10 days, though the exact time will vary based on the size and distance of your move. They’ll provide a delivery window specific to your move.
Your moving coordinator will contact you before the delivery. The crew will unpack the truck and take items to the correct rooms, as well as unpack your belongings and set up furniture if you choose those services.
FAQ
Is it safe to hire Bold Moving and Storage?
Yes, it is safe to hire Bold Moving and Storage. They are a legitimate company offering local and interstate moves since 2018 and are properly licensed with the Federal Motor Carrier Safety Administration. However, we recommend asking questions and comparing quotes to make sure it’s the right fit for your needs.
What is Bold Moving and Storage’s contact information?
Bolding Moving and Storage can be contacted by phone at (800) 560-6884, by email at [email protected], or by submitting an inquiry through the website’s contact form.
What forms of payment does Bold Moving and Storage accept?
Bold Moving and Storage accepts various forms of payment, including all major credit cards, checks, cash, and even Venmo. You can confirm your payment schedule with your customer service representative so you know what to expect and how to submit payment.
Can Bold Moving and Storage move on weekends?
Yes, Bold Moving and Storage can move on weekends. The company provides moving services seven days a week so you can move on your schedule.
Our rating methodology
At moveBuddha, we’re committed to providing accurate and reliable ratings and information so you can select the best moving company for your needs. Our rigorous moving company methodology is designed to help you confidently make your decision.
Here’s how we evaluate Bold Moving and Storage and other full-service movers:
- Customer satisfaction (30%): We rely heavily on the first-hand experiences of our Better Moves Project participants, as they have no incentive to make positive or negative comments. We also evaluate third-party reviews from the BBB, Google, TrustPilot, and other trusted sites.
- Standard services (20%): We look at which offerings a full-service mover provides as part of its base contract, in comparison to which services will result in an extra fee.
- Reputation (15%): We investigate the company’s industry ratings with the BBB and other services, as well as whether it is properly registered with the U.S. Department of Transportation. We also look at how accurate the company’s estimating process is.
- Add-on services (10%): This covers any add-on services a company offers to streamline a move, such as packing and unpacking, custom crating, or storage options.
- Availability (10%): We look at whether a moving company offers nationwide service, or if it is only available in select states. We also evaluate the availability of its local and long-distance moving services.
- Type of mover (5%): The type of mover you work with (such as a full-service mover or a moving container company) will impact the services it can provide.
- Payment (5%): Does the company make it easy to submit payment, preferably by offering multiple payment options?
- Scheduling (5%): How easy is it to schedule your move, and how much lead time is needed? How a mover handles delivery windows and delays is also considered.
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