Mayzlin Relocation Review 2024: Real Customer Experiences
Here’s the bottom line: Mayzlin Relocation is on our list of the best moving companies for its flexible services and stellar customer support. Our readers praise Mayzlin’s communicative agents, friendly movers, and competitive pricing.
- Family-owned, with locations covering the East Coast
- Full refund if you cancel within 7 days of your move
- Hands-on customer service
- 24/7 support
- Price-matching policy
While Mayzlin Relocation may not be as well-known as other larger full-service movers, it’s on our list of the best moving companies for good reason.
When our reader Jana moved from Connecticut to Ohio with Mayzlin, she was impressed with the moving team’s professionalism and their transparent and accurate pricing, which are often lacking in the moving industry.
We’ve compiled hundreds of moving accounts like Jana’s through our Better Moves Project to get insights into people’s actual experiences with Mayzlin and its competitors so you can choose the best moving company for your needs.
Pros & cons of Mayzlin Relocation
- Binding flat-rate estimates with no hidden fees
- 30 days of free storage
- Full refunds for cancellations seven days before your move
- 24/7 customer support
- No instant online moving quotes
- Requires 25% deposit at booking
- Some complaints about damaged items and non-English-speaking moving crews
Jump to the Mayzlin Relocation info you’re looking for:
What customers had to say about Mayzlin
We’ve talked to several readers who used Mayzlin Relocation for their moves. The majority were happy with their experience and say they’d hire Mayzlin for another move.
Like Jana, Elizabeth was impressed with Mayzlin’s communication, professionalism, and service. Jana noted the team’s responsiveness and willingness to keep her updated even during unexpected delays. Meanwhile, Elizabeth felt confident with Mayzlin’s regular updates on the progress of her long-distance winter move.
Both of them highlighted how transparent Mayzlin was at every step, which helped alleviate some of the stress that usually comes with cross-country moves.
When it came to pricing, Jana’s final cost was close to her initial estimate, even with some schedule adjustments. However, Elizabeth paid about 20% more than she anticipated.
She felt the increased price was reasonable, given the professional service Mayzlin provided. For both moves, Mayzlin’s team demonstrated a commitment to transparency by explaining cost adjustments.
Jana and Elizabeth were both pleased with how Mayzlin handled their items. Jana’s favorite sofa and family heirlooms arrived in excellent condition, as did Elizabeth’s porcelain Lladro figurines and her grandmother’s China set.
Not everyone has the same moving experience, so it’s important to explore multiple reviews when you’re researching a moving company. Here are a few more responses from Mayzlin customers we spoke to.
Mayzlin Relocation pricing: How much it costs to move
Mayzlin Relocation is on our list of the best cheap moving companies thanks to their competitive pricing and the way their customer service representatives guide you through the quoting process.
However, you can’t get a quote from Mayzlin Relocation online. While the company provides free quotes, you need to call their phone number directly or fill out some basic information online and wait for a representative to contact you.
When Irena booked her move from Ohio to South Carolina, she received an accurate quote after her phone consultation. She ended up choosing Mayzlin because they provided the most affordable moving quotes. She was quoted $5,200 and paid $5,147. She also took advantage of a $1,315 military moving discount from Mayzlin, which significantly reduced her moving costs.
While Irena’s quote was accurate, she told us that she regretted not getting a virtual in-home estimate. We always recommend in-home estimates to get accurate quotes and inform the moving company of the ins and outs of your move ahead of moving day.
Irena wisely got quotes from a handful of moving companies before landing on Mayzlin. Here’s a breakdown of the estimates she requested to move her 1,865 sq ft home a distance of 541 miles:
| Company | Estimated cost |
|---|---|
| Mayzlin Relocation | $5,200 |
| Safeway Moving | $7,400 |
| Eagle Moving Group | $5,400 |
| American Van Lines | No estimate provided |
Your moving costs will vary based on factors such as the size and distance of your move, how far in advance you book your move, your starting and ending locations, and the time of year you schedule your move.
Mayzlin’s quotes are based on how much space your household goods will take up on a moving truck, rather than the total weight.
Here’s a closer look at Mayzlin Relocation’s move costs, taken directly from the experiences of our Better Move Project participants:
| Better Moves Participant | Approximate Distance | Route | Cost |
|---|---|---|---|
| Christopher H. | 633 miles | Wilmington, NC, to Lexington, KY | $9,000 |
| Sally B. | 980 miles | Chicago to Brighton, MA | $3,663 |
| Elizabeth G. | 1,913 miles | Key West, FL, to Aurora, CO | $6,381 |
Mayzlin Relocation services
Mayzlin Relocation offers a variety of moving services to help streamline your relocation process:
- Local and long-distance moves: Mayzlin Relocation ranks as one of our best long-distance moving companies. It offers its services throughout the United States, though local moving services are limited to its physical locations in Arizona, California, Colorado, Florida, Indiana, Maryland, North Carolina, Oregon, and Texas.
- Packing services: Mayzlin Relocation provides packing and unpacking services as part of its full-service offerings. With a reputation for treating valuables with great care, it made our list of the best antique moving companies.
- Corporate relocation: Mayzlin Relocation can assist companies with corporate relocation, helping get employees to their new homes while skillfully coordinating details between the business and the employee.
- Military moves: Mayzlin Relocation is a proud supporter of the Armed Forces and has General Services Administration (GSA) authorization to handle military moves.
- Professional moving consultant: Mayzlin Relocation pairs you with professional moving consultants who prepare moving estimates, give advice, and answer questions. The company also provides 24/7 customer service to address concerns quickly.
rating
4.9 / 5
89% of users select this mover
How Mayzlin Relocation stacks up against the competition
Mayzlin Relocation is a relative newcomer against more established competitors on our list of the best interstate moving companies, but it’s quickly built a positive reputation.
Here’s a closer look at how Mayzlin compares to some of its top competitors.
| Company | Our Rating | BBB Score | State Availability | Best For |
|---|---|---|---|---|
| Mayzlin Relocation | 4.9/5 stars | A- | 48 (not in AK or HI) | Personalized service |
| Safeway Moving | 4.85/5 stars | B- | 50 | Overall value |
| American Van Lines | 4.5/5 stars | A | 48 (not in AK or HI) | Moving experience |
| JK Moving Services | 4.6/5 stars | A+ | 50 | High-end moves |
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4.9 / 5
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Mayzlin Relocation vs. Safeway Moving
Safeway Moving is another excellent option for long-term moves, with service to all 50 states. The company has built a strong reputation in part thanks to its thorough inventorying process and binding quotes that ensure movers won’t experience unexpected price changes. Their triple-check verification system can offer much-needed peace of mind in this regard.
While Safeway Moving offers great long-distance services, they do not service local moves. Even though Mayzlin’s availability for local moves is somewhat limited, they offer these services at least. In addition, Safeway requires deposits of up to 40% of your total move costs, which is significantly higher than Mayzlin.
Despite a lack of communication prior to moving day, Shayndel was impressed with Safeway’s packaging and care for her belongings on a rainy cross-country move.
Mayzlin Relocation vs. American Van Lines
American Van Lines is a noteworthy competitor for Mayzlin Relocation thanks to its competitive flat-rate pricing for both local and long-distance moves and excellent customer service score. In fact, American Van Lines has some of the best pricing we’ve seen in the industry.
Another notable aspect of American Van Lines is its use of background-checked and drug-tested crews. This has resulted in a relatively low volume of complaints with the BBB and high praise for its moving crews among Better Moves Project participants.
While AVL has excellent pricing and services, it charges a steep deposit–up to 50% of your total move costs. With a deposit that is even higher than Mayzlin’s, it could be understandably concerning to pay so much before the moving crew has lifted a finger.
When Allison compared quotes and reviews, American Van Lines stood out to her. Despite a few hiccups and delays, she was happy with her choice thanks to the company’s excellent communication and care for her belongings.
Mayzlin Relocation vs. JK Moving Services
JK Moving Services is another East Coast carrier that has expanded to service all 50 states. However, their local move services are limited to Virginia, Maryland, and Washington, D.C.
With more than 40 years in business, JK Moving Services has established a strong reputation for providing excellent customer service. Their staff is background-checked and drug-screened, and the estimating process uses AI technology to ensure the accuracy of their quotes, an area where some Mayzlin customers have complaints.
Despite its many positives, JK Moving Services is also known for being much pricier than its competitors. That being said, Jose is one of several customers who found JK Moving Services an affordable option providing a smooth, streamlined moving experience.
How moving with Mayzlin works
Here’s a closer look at what it’s like to move with Mayzlin Relocation.
Getting a quote
To get a quote with Mayzlin Relocation, you’ll need to either call them on the phone or fill out a short online form. A representative from the company will then contact you to discuss the specifics of your move.
While you can get a quote from Mayzlin over the phone, these quotes aren’t binding. They are rough estimates based on your description of your possessions and the moving services that you need. As some Better Moves Project participants have experienced, this could result in your moving costs changing significantly on moving day.
Fortunately, Mayzlin offers both virtual and in-person estimates so you can get a more accurate quote. Better Moves participant Sally praised the company for making it easy to get a quote, do a virtual tour, and ask questions.
Booking and moving
After you accept a quote and confirm your booking with Mayzlin Relocation, you’ll need to pay your 25% deposit. Your professional moving consultant will then become your main point of contact throughout the moving process, providing you with updates on moving dates and confirming inventory.
Because Mayzlin Relocation is a full-service moving company, you don’t have to worry about doing any of the heavy lifting yourself. They’ll load your items on the moving truck and transport them to your new home, where they’ll handle unloading and basic furniture placement.
You can also use their crews for packing and unpacking. If your plans change and you need to cancel your move, you can get a full refund if you cancel at least seven days in advance.
Most people we talk to have had a positive moving experience with Mayzlin Relocation. That being said, as a smaller and newer company, Mayzlin Relocation can still have some issues.
When we spoke to Christopher about his experience, he told us that his estimator misjudged the size of the move, causing a last-minute 35% increase in labor and materials costs. While his items were delivered on time and without damage, the pricing issues caused by the estimator’s mistake greatly soured his experience.
Moving experiences can vary, no matter the company, so we still highly recommend you check out Mayzlin when shopping for a pro mover to handle your relocation.
FAQ
Is Mayzlin Relocation legit?
Yes, Mayzlin Relocation is a legitimate business with Better Business Bureau accreditation and hundreds of positive customer reviews. The company is properly licensed and insured and is registered with the FMCSA.
While they’re a family-owned company with a smaller online footprint, Mayzlin Relocation is a legitimate provider of short- and long-distance moving services. Mayzlin Relocation is a good company with strong customer satisfaction scores and a positive industry reputation.
Is Mayzlin Relocation a broker or carrier?
Mayzlin Relocation is a moving carrier, meaning it owns its own fleets, hires and manages its own moving staff, and facilitates the entire move in-house. Unlike moving brokers that work through third parties to provide equipment and labor, moving carriers offer more transparent service, allowing you to work with one company for the entire process.
Does Mayzlin Relocation do local moves?
Mayzlin Relocation primarily focuses on long-distance and interstate moves, though they do offer local moving services near their physical locations in Arizona, California, Colorado, Florida, Indiana, Maryland, North Carolina, Oregon, and Texas. You’ll need to contact Mayzlin to determine if local moving services are available in your area.
Can I find genuine positive reviews for Mayzlin Relocation online?
People are often worried that positive reviews for Mayzlin (or other moving companies) are fake. But you don’t have to worry about that with moveBuddha’s Better Moves Project.
These in-depth reviews are based on interviews with customers who actually used Mayzlin Relocation. In addition to the customer’s individual experience, we also share our insights on how their move compares to industry standards and how things could have gone differently.
Is Mayzlin cheaper than PODS?
As a full-service moving company, Mayzlin Relocation will generally be more expensive than PODS, which provides moving containers that you must load and unload yourself.
However, PODS costs can increase significantly for larger moves and greater distances. Mayzlin usually offers competitive rates for its services, so it can still be worth getting a quote to see how they compare.
Our rating methodology
At moveBuddha, we’re committed to providing accurate and reliable ratings and information so you can select the best moving company for your needs. Our rigorous moving company methodology is designed to help you confidently make your decision.
Here’s how we evaluate Mayzlin Relocation and other full-service movers:
- Customer satisfaction (30%): We rely heavily on the first-hand experiences of our Better Moves Project participants, as they have no incentive to make positive or negative comments. We also evaluate third-party reviews from the BBB, Google, TrustPilot, and other trusted sites.
- Standard services (20%): We look at which offerings a full-service mover provides as part of its base contract, in comparison to which services will result in an extra fee.
- Reputation (15%): We investigate the company’s industry ratings with the BBB and other services, as well as whether it is properly registered with the U.S. Department of Transportation. We also look at how accurate the company’s estimating process is.
- Add-on services (10%): This covers any add-on services a company offers to streamline a move, such as packing and unpacking, custom crating, or storage options.
- Availability (10%): We look at whether a moving company offers nationwide service, or if it is only available in select states. We also evaluate the availability of its local and long-distance moving services.
- Type of mover (5%): The type of mover you work with (such as a full-service mover or a moving container company) will impact the services it can provide.
- Payment (5%): Does the company make it easy to submit payment, preferably by offering multiple payment options?
- Scheduling (5%): How easy is it to schedule your move, and how much lead time is needed? How a mover handles delivery windows and delays is also considered.
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