Mayzlin Relocation vs. Bold Moving and Storage (2024 Comparison)
Quick answer: In our Mayzlin Relocation vs. Bold Moving and Storage comparison, Mayzlin Relocation comes out on top for their affordability, nationwide availability, and perks like price matching. While Bold Moving and Storage is a solid choice for East Coast movies with accurate rates and attentive customer service, Mayzlin stands out.
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Our track record
Each year, 400,000+ people trust our moving recommendations. Here are a few reasons why:
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Compare customer experiences
We created the Better Moves Project to gain insight into what it’s really like moving with the nation’s top long-distance moving companies.
We gathered firsthand accounts from customers about their experiences with Mayzlin and Bold Moving and Storage. Here’s what they had to say.
Mayzlin Relocation
Mayzlin is one of our top-rated movers, but they have their fair share of strengths and weaknesses.
Most customers we talked to complemented Mayzlin for taking good care of their valuables and appreciated their flexibility and hands-on care throughout the move, but a few complaints centered around inaccurate quotes, price hikes, and lackluster communication.
Customer praises
- Personalized service: Irena was wowed by Mayzlin’s careful attention to her antique grandfather clock and arcade game and loved how reassuring they were when she had concerns.
- Special handling: Jana thought Mayzlin did a great job wrapping and transporting her priceless painting, moving it with extra caution.
- Dependable delivery: Christopher was grateful to see that all of his belongings made it to his new home safely, with nothing missing or damaged.
Customer complaints
- Pricing problems: Josh was disappointed to discover that his final bill was higher than the initial quote because of long-carry fees and felt Mayzlin’s communication about these price increases could’ve been better.
- Delivery delays: Kelly felt like Mayzlin sold her on a quicker delivery time during the quote process, but it took much longer than expected to deliver her belongings.
- Lack of transparency: Christopher thought Mayzlin’s quote process could’ve been more transparent, with a more precise breakdown of the fees he might be responsible for.
rating
4.9 / 5
89% of users select this mover
Bold Moving and Storage
Bold Moving and Storage stands out for its personalized customer service. Customers praise them for carefully handling their valuables and making timely deliveries. Meanwhile, some of our readers complained about their lack of communication and moving day mishaps.
Customer praises
- Competitive prices: Ross thought Bold Moving’s quote was competitive, which ultimately led him to hire them over the other movers he was considering.
- Expert handling: Cindy loved how attentive Bold’s moving crew was, noting how carefully they packed and loaded her antiques using extra materials.
- Punctuality: Daniel said his moving team was right on time, and his stuff arrived at his new home during the stated delivery window, giving him peace of mind from start to finish.
Customer complaints
- Late change-ups: April complained about Bold’s last-minute delivery notice, wishing they’d notified her earlier about when her items would arrive.
- Mislabeled boxes: Daniel said some of his boxes weren’t labeled clearly and got dropped off in the wrong rooms, which led to more work on his end when it was time to unpack.
- Delivery communication: Ross wasn’t clear on Bold’s delivery window and wished the company had communicated the timeline for his delivery more clearly.
rating
4.5 / 5
89% of users select this mover
Compare company reputation
Mayzlin Relocation
- BBB rating: A–
- moveBuddha rating: 4.9/5
- Average Better Moves rating: 4.5/5
Mayzlin Relocation has established a solid reputation in the moving industry with their excellent communication, dependable service, and flexible policies.
Their high moveBuddha scores and A– BBB rating reflect consistent customer satisfaction and suggest the company is intentional about resolving customer complaints.
Bold Moving and Storage
- BBB rating: A+
- moveBuddha rating: 4.5/5
- Average Better Moves rating: 4.4/5
Bold Moving and Storage has an A+ rating from the BBB, showcasing their dedication to handling customer complaints effectively. Their 4.5/5 moveBuddha rating and 4.4/5 rating from Better Moves participants are also a reflection of their excellent track record.
Round winner: It’s a tie. Mayzlin and Bold Moving and Storage have both solidified themselves as dependable moving companies with high customer satisfaction ratings.
Compare services
Mayzlin Relocation
Mayzlin offers a full suite of moving services, including local and long-distance moves, military relocations, corporate moves, and car shipping. Customers also benefit from a 30-day free storage promotion and are assigned a dedicated moving coordinator for an added personal touch.
Bold Moving and Storage
Bold specializes in East Coast moves, offering local and long-distance services and corporate relocations. They provide climate-controlled storage with a 30-day free trial and customizable packing options for an additional fee, making them a strong option for regional moves.
Round winner: Mayzlin Relocation wins for their broader service offerings and nationwide availability.
Compare state availability
Mayzlin Relocation
Mayzlin operates in all 50 states. They’re pros at long-distance and cross-country moves. While their local moving packages are only available if you live near their Charlotte, North Carolina, headquarters, their extensive interstate services are a great fit for most long-distance moves.
Bold Moving and Storage
Bold focuses its operations on the East Coast and serves 14 states, including hubs like Virginia, North Carolina, and Maryland. While they excel regionally, their limited availability is a big disadvantage if you live outside of this area.
Round winner: Mayzlin Relocation takes this round for their nationwide availability, while Bold Moving and Storage is a strong contender for East Coast moves.
Compare cost structure
Mayzlin Relocation
While some customers have complained about unexpected price increases, Mayzlin’s flat-rate pricing shouldn’t leave much room for surprises. Their price-matching guarantee is a major perk that can help you lock in the most competitive rates.
With free storage, discounts for military members, and flexible cancellation terms, Mayzlin is a great pick if you’re looking for value.
Bold Moving and Storage
Bold Moving and Storage also offers binding estimates to give customers a clear idea of costs upfront, along with offering complimentary storage and a lax cancellation policy.
But based on our cost data and Better Moves reviews, Bold’s prices are higher than competitors, and they don’t advertise a price matching policy.
Round winner: Mayzlin Relocation wins this one for their overall affordability and extra cost-saving features.
Compare quote process
Mayzlin Relocation
Mayzlin provides flexible quoting options, letting you choose between a virtual walkthrough or an in-person consultation.
Customers frequently highlight the convenience of their quote process, with some saying it gave them accurate quotes and others wanting more transparency.
rating
4.9 / 5
89% of users select this mover
Bold Moving and Storage
Bold uses online forms and virtual estimates to create binding quotes that are quick and straightforward.
Like other moving companies, some of Bold’s customers have complained about pricing discrepancies between their initial quotes and their final bills due to changes in the scope of their move.
rating
4.5 / 5
89% of users select this mover
Round winner: While neither company’s quote process is perfect, Mayzlin Relocation wins for being more reliable and streamlined on the whole.
Mayzlin vs. Bold: Final score
Mayzlin Relocation takes the crown with their nationwide availability, extensive services, and customer-centered policies.
Bold Moving and Storage is an excellent choice for East Coast moves, standing out for their customer service and accurate delivery times, but their higher costs and regional focus make them less appealing.
For movers looking for flexibility, affordability, and comprehensive nationwide services, Mayzlin is the clear winner.
| Comparison category | Round winner |
|---|---|
| Company reputation | TIE |
| Services | Mayzlin |
| State availability | Mayzlin |
| Cost structure | Mayzlin |
| Quote process | Mayzlin |
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