Safeway Moving vs. Bravo Moving (2024 Comparison)
Quick answer: Safeway Moving outshines the competition in almost every category of our Safeway Moving vs. Bravo Moving showdown, offering nationwide availability, consistent flat-rate pricing, and higher customer satisfaction ratings. While Bravo Moving is a solid option for California-based moves with competitive pricing, Safeway’s transparent costs, wide selection of services, and solid reputation make it the right fit for more moves.
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Compare customer experiences
People should know what to expect when they hire a moving service, but online reviews don’t always tell the whole story.
moveBuddha’s Better Moves Project bridges this gap by sharing our readers’ moving experiences with companies like Safeway Moving and Bravo Moving, giving insight into what works and what doesn’t.
Safeway Moving
Safeway Moving shines in handling specialty items and providing resources to prepare you for your move. But Safeway isn’t perfect; it receives some complaints for delivery delays, inconsistent communication, and occasional missing or damaged items.
Customer praises
- Specialty items care: Laurel commended Safeway for moving her delicate and high-value items, such as her designer clothing and Peloton, with precision and care.
- Clear pre-move instructions: a href=”https://www.movebuddha.com/blog/safeway-shannon-ma-va/”>Shannon found Safeway’s detailed preparation guidelines helpful and said they made her move feel more organized.
- Lower prices: Melissa noted that her final bill was slightly lower than her initial quote, which was a refreshing experience in the moving industry.
Customer complaints
- Extended delivery delays: Customers like Christian experienced long waits for their belongings to be delivered to their destination.
- Communication challenges: Issues like unresponsive customer service left Marcel feeling unsupported during critical moments of his move.
- Inconsistent item care: Christian also noted some missing and damaged items upon delivery.
rating
4.85 / 5
89% of users select this mover
Bravo Moving
Bravo Moving earns praise for fast service, consistent pricing, and careful handling of specialty items, making it a reliable choice for straightforward moves.
However, customers in urban areas or individuals with complex moves might face communication challenges and surprise costs.
Customer praises
- Fast and efficient service: Greg was impressed with the speed of his move, which was completed within 24 hours during peak season without any issues.
- Honored quotes without surprises: Greg and other customers appreciated that the final cost matched the quoted price, providing peace of mind.
- Capable handling of specialty items: Ana-Lisa’s delicate antiques and signed artwork arrived safely, demonstrating Bravo’s ability to handle valuable belongings.
Customer complaints
- Communication issues: Ana-Lisa noted a drop-off in communication after booking, which made it difficult to get updates throughout the move.
- Additional costs for city moves: Yvonne had to rent a shuttle because the moving truck didn’t fit on her NYC street.
- Last-minute schedule adjustments: Ana-Lisa’s moving day was unexpectedly moved up, leaving her scrambling to get everything together in time.
rating
4.5 / 5
89% of users select this mover
Compare company reputation
Safeway Moving
- BBB rating: B–
- moveBuddha rating: 4.85/5
- Average Better Moves rating: 4.3/5
Safeway Moving has an overall positive reputation, balancing strengths like excellent handling of specialty items and transparent quotes with challenges such as extended delivery delays and inconsistent communication.
Safeway’s BBB rating suggests they could do a better job responding to customer complaints, while its moveBuddha ratings suggest a high level of customer satisfaction.
Bravo Moving
- BBB rating: B
- moveBuddha rating: 4.5/5
- Average Better Moves rating: 4.8/5
Bravo Moving maintains a B rating from the BBB and solid moveBuddha ratings, indicating an overall positive customer experience, although the company could improve their complaint resolution.
Bravo receives a lot of praise for its efficient service and care in handling items, but it occasionally receives criticism for communication gaps and non-binding estimates that lead to unexpected charges.
Round winner: Bravo Moving takes the first round, with higher customer satisfaction ratings from the BBB and moveBuddha participants, while Safeway also has an excellent reputation.
Compare services
Safeway Moving
Safeway Moving specializes in long-distance and interstate relocations. Some of its offerings include packing and unpacking, custom crating, GPS tracking for shipments, and 30 days of free storage for interstate moves.
While Safeway doesn’t emphasize local moves, their flat-rate pricing and transparent approach make them a top choice for customers looking for straightforward, reliable service for cross-country moves.
Bravo Moving
Bravo Moving is a regional player with a focus on California-based moves and select long-distance routes to states such as New York, Texas, and Florida. The company offers packing materials, professional handling of items, and guaranteed delivery windows for added convenience.
Bravo also provides storage services for customers who need extra flexibility with their moving schedules. However, its services are less extensive than Safeway’s, with limited interstate availability being its biggest limitation.
Round winner: Safeway Moving takes this round for its broader service offerings and nationwide coverage.
Compare state availability
Safeway Moving
Safeway offers services in all 50 states, making it a reliable choice for long-distance and cross-country moves. They also handle select international moves, and depending on your route, they may be able to accommodate some local moves.
Bravo Moving
Bravo Moving’s services are primarily focused in California, with long-distance routes to select states, including Texas, Florida, and New York.
Round winner: Safeway Moving wins due to its nationwide availability, which caters to a wider audience.
Compare cost structure
Safeway Moving
Safeway emphasizes transparent flat-rate pricing with no hidden fees. Customers consistently praise the accuracy of their initial quotes, which are backed by a video survey process. Discounts for military members and a price-matching policy make the company even more affordable.
Bravo Moving
Bravo Moving offers competitive hourly rates that range from $50-$250. Unfortunately, their non-binding estimates leave room for potential cost increases. Customers have also reported occasional unexpected moving fees for long-carry or elevator services.
Round winner: Safeway Moving wins for its flat-rate pricing, which provides customers with a more transparent and predictable experience.
Compare quote process
Safeway Moving
Safeway offers binding estimates based on a thorough virtual survey of your belongings. This process lends to more accurate quotes and fewer surprise charges.
The process is streamlined and customer-focused, with representatives walking clients through every detail.
rating
4.85 / 5
89% of users select this mover
Bravo Moving
Bravo Moving provides quotes through an online form and follow-up call. While the process is straightforward, the potential for price increases makes it less appealing than Safeway.
rating
4.5 / 5
89% of users select this mover
Round winner: Safeway Moving leads this round with its binding estimates and more dependable quoting process.
Safeway Moving vs. Bravo Moving: Final score
Safeway Moving clearly comes out ahead with its superior customer satisfaction ratings, comprehensive services, and nationwide availability. Their commitment to flat-rate pricing and transparency sets them apart in an industry where hidden fees are common.
While they’re a strong contender for California-based moves, Bravo Moving is limited by their smaller footprint and non-binding estimates, making them less predictable for long-distance relocations.
| Comparison category | Round winner |
|---|---|
| Company reputation | Bravo Moving |
| Services | Safeway Moving |
| State availability | Safeway Moving |
| Cost structure | Safeway Moving |
| Quote process | Safeway Moving |
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