Safeway Moving vs. Presto Logistics (2024 Comparison)
Quick answer: In today’s comparison of Safeway Moving vs. Presto Logistics, Safeway Moving has the edge with their unbeatable flat-rate pricing, dependable long-distance services, and a quoting process that’s as smooth as it is transparent. Presto Logistics offers competitive rates and solid regional services, but their mixed reviews about hidden costs and a limited scope put Safeway ahead.
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Compare customer experiences
We started the Better Moves Project to gather detailed customer feedback that highlights what moving companies like Safeway Moving and Presto Logistics do well and where they could improve. You can use this firsthand insight to evaluate which company might suit your moving needs.
Safeway Moving
Safeway Moving is highly praised for their low prices and professionalism, but some customers have complained about communication issues and slow deliveries. Even so, most of the Safeway customers we talked to said Safeway was ultimately worth it.
Customer praises
- Competitive rates: After comparing quotes from multiple movers, Marcel said Safeway’s prices were some of the lowest for the services he needed.
- Professional movers: Christian was wowed by his moving crew’s professionalism on the day of the move, which calmed his nerves.
- Transparent quotes: Melissa appreciated Safeway’s transparent pricing. She didn’t get hit with any last-minute surprise charges and paid less than her quote.
Customer complaints
- Damaged items: While it didn’t overshadow the positive aspects of her move, Melissa reported that some of her plastic bins were cracked during the move.
- Failure to communicate: Marcel wished that Safeway would’ve communicated with him more often during the move and been easier to reach.
- Delays: Christian wound up waiting 60 days for his belongings to make it to his new home, which is much longer than the average delay.
rating
4.85 / 5
89% of users select this mover
Presto Logistics
Presto Logistics has a positive reputation for their professional crews, reliable service, and responsive customer support. However, the company has some issues with pricing accuracy, occasional delays, and handling delicate items.
Customer praises
- Large furniture services: Amanda praised Presto for their professionalism and efficiency, saying her move with her mother-in-law’s tricky furniture went smoothly.
- Reliable delivery: Natan appreciated the care Presto took during the move, packing and transporting his belongings carefully.
- Responsive customer service: Florence acknowledged that despite some issues, Presto’s customer service team acted promptly and fairly compensated her for her trouble.
Customer complaints
- Pricing discrepancies: Florence’s final costs were much higher than her initial quote, even after a virtual walkthrough.
- Occasional delays: Florence also reported a long delay in receiving her items, which took away from her overall moving experience.
- Handling of items: When Cynthia’s belongings arrived at her new home, several pieces of furniture, glassware, and memorabilia were broken.
rating
4 / 5
89% of users select this mover
Compare company reputation
Safeway Moving
- BBB rating: B–
- moveBuddha rating: 4.85/5
- Average Better Moves rating: 4.3/5
Safeway Moving has earned a solid reputation for providing affordable, reliable, and customer-focused moving services. Their high moveBuddha rating and Better Moves ratings reflect consistent customer satisfaction. While the company’s BBB rating indicates room for improvement when it comes to addressing complaints, Safeway is still a trusted name for cross-country relocations.
Presto Logistics
- BBB rating: A+
- moveBuddha rating: 4.5/5
- Average Better Moves rating: NR
Presto Logistics has an A+ rating from the BBB, highlighting their excellent track record addressing customer concerns. Their moveBuddha rating of 4.5 also highlights a generally positive customer experience, but none of our Better Moves participants have moved with the company.
“I’ve had them move me twice in the past few years and they have always been quick and professional. Pricing is fair and definitely worthwhile to not have to deal with the hassle of moving. My mother-in-law has also used them to move some tricky furniture in a tight space and they were quick and efficient. Highly recommend!” —Amanda P., BBB
Learn MoreRound winner: Despite their lower BBB rating, Safeway Moving wins this round for their customer satisfaction and transparency, with a higher overall rating in our company review and solid ratings from Better Moves participants.
Compare services
Safeway Moving
Safeway Moving focuses on long-distance moves, offering binding estimates, full packing and unpacking, GPS tracking, and 30 days of free storage. While the company doesn’t specialize in local or international relocations, their transparent approach and reliable service make them a great fit for simple cross-country moves.
Presto Logistics
Presto Logistics offers a wide range of services, including local, long-distance, and commercial relocations. They excel at smaller regional moves and provide packing services and furniture assembly. Just keep in mind that their services can vary depending on your location, and customers sometimes report a lack of consistency in quality.
Round winner: Safeway Moving takes this round for its consistent offerings and strong focus on long-distance moves, while Presto Logistics is a good choice for smaller or regional relocations.
Compare state availability
Safeway Moving
Safeway Moving operates in all 50 states, with reliable coverage for cross-country and long-distance moves. While they’re primarily focused on long-distance domestic moves, Safeway occasionally handles local moves based on availability and accommodates some international moves.
Presto Logistics
Presto Logistics moves customers across most of the United States, excluding Hawaii and Alaska, but they don’t cover local or international moves. While Presto Logistics covers most states, their service footprint isn’t as expansive as Safeway’s.
Round winner: Safeway Moving wins for their broader state availability, making them a more dependable choice for customers with long-distance needs.
Compare cost structure
Safeway Moving
Safeway offers accurate flat-rate pricing. Based on the majority of customer reviews, their quotes are spot-on and don’t tend to increase after customers do a virtual survey. Their transparent pricing model, military discounts, and price matching make them one of the most affordable full-service movers in the industry.
Presto Logistics
Presto Logistics offers competitive rates that appeal to budget-conscious customers, and they claim to offer binding estimates. While some customers report satisfaction with their final costs, others say hidden fees raised the cost of their move.
Presto Logistics doesn’t advertise any ongoing discounts or have a price-matching policy, but it could be worth asking about both.
Round winner: Safeway Moving wins for their predictable flat-rate pricing, discounts, and price matching, which can help you save on your long-distance move.
Compare quote process
Safeway Moving
Safeway Moving uses virtual surveys to provide binding estimates, giving customers accurate and dependable quotes. We’ve talked to several customers who praised the ease and reliability of this process, saying it eliminated surprises and helped them feel more in control of their move.
rating
4.85 / 5
89% of users select this mover
Presto Logistics
Presto Logistics provides quotes through phone or online consultations. While the process is straightforward, quite a few customer reviews called out the company for increasing costs at the last minute. Reviews also mention that Presto’s follow-up communication during the quoting process could be better.
rating
4 / 5
89% of users select this mover
Round winner: Safeway Moving wins for their efficient and transparent quoting process, which consistently earns customer praise.
Safeway Moving vs. Presto Logistics: Final score
Presto Logistics performs well for regional and smaller moves, with competitive pricing and a decent range of services.
However, Safeway Moving wins the overall comparison with their transparent flat-rate pricing, dependable long-distance services, and consistently high customer satisfaction.
| Comparison category | Round winner |
|---|---|
| Company reputation | Safeway Moving |
| Services | Safeway Moving |
| State availability | Safeway Moving |
| Cost structure | Safeway Moving |
| Quote process | Safeway Moving |
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