Soft Touch Moving & Packing, Phoenix, AZ (2024 Review)

Soft Touch Moving & Packing

3411 E Corona Ave STE 107,
Phoenix, AZ 85040
Soft Touch Moving & Packing has been a trusted provider of local residential moving services in and around Phoenix, AZ since 2015. While they stand out with a notable Google My Business rating of 4.7 from 715 reviews, their Yelp profile shows a more mixed reception with an average rating of 3.8 from 157 reviews. They also offer comprehensive packing and unpacking services, making the moving process smoother and hassle-free. Despite their excellent consumer feedback on Google, their Better Business Bureau rating of F raises some concerns when compared to other nearby moving companies. Nonetheless, for those looking to move locally within Phoenix, Soft Touch Moving & Packing provides a competitive option, especially with their no deposit policy and flexible payment options.
Get a Quote (480) 584-0865

Services

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • International moves
  • Full-service packing
  • Custom crating
  • Senior moves
  • Office moves
  • Instant email quote

Company info

  • Years in Business: 10
  • DOT #: 2937496
  • FMCSA Rating: None (Updated 2023-02-22)
  • Number of trucks: 2
  • Number of drivers: 4
  • No deposit required
  • Pay by cash
  • Pay by credit card
  • Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Arizona.

What customers had to say

Customer reviews are a great resource for finding the best moving companies. Consumer sites like Yelp and the Better Business Bureau allow you to gain insights into what it's like to work with a mover and help you avoid potential pitfalls or hidden fees.

That's why we factor customer feedback into our overall evaluation of moving companies. As part of our in-depth analysis of Soft Touch Moving & Packing, we also have compiled consumer ratings and hundreds of online reviews for you to browse below.

Pros
  • Efficient service (25%)
  • Professional and polite staff (20%)
  • Careful handling (15%)
Cons
  • Damage to items (30%)
  • Lack of communication (25%)
  • Unexpected charges (20%)
Review Analysis
Soft Touch Moving & Packing has 373 online customer reviews, with 70% of them being positive. Many customers praised the company for its efficient service, professional staff, and careful handling of belongings. However, several reviews highlighted issues with communication and unexpected charges. Customers appreciated the affordability and quick moving process, while others expressed frustration over damages and poor customer service when resolving issues. Overall, the company shows potential for great service but needs to improve on its communication and handling of complaints.
Get a Quote (480) 584-0865

Cost to move with Soft Touch Moving & Packing

On averate, the cost to hire movers in Arizona is $85 an hour.

You could pay more or less with Soft Touch Moving & Packing depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Phoenix-area movers

Company Quote Rating
Gilbert Moving & Storage Get A Quote starstarstarstarstar
5 overall rating
NorthStar Moving Company Get A Quote starstarstarstarstar
4.9 overall rating
Dose Moving & Storage Get A Quote starstarstarstarstar
4.9 overall rating

Moving out of Arizona?

If you are moving from Phoenix, AZ, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Cost to move out of Arizona

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is Soft Touch Moving & Packing properly licensed?

Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically.

USDOT #: 2937496.

You can also use their state regulator website to look up their active status.

Does Soft Touch Moving & Packing have any additional locations outside of Phoenix?

We were only able to find this location for Soft Touch Moving & Packing.

Is Soft Touch Moving & Packing Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Soft Touch Moving & Packing functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Phoenix movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Phoenix moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.


Helpful Arizona resources

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