Gentle Giant Moving Company Review 2026 (South San Francisco, CA)
Fact Checked by:
Positive
Reviews
95%
across 130 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
46
founded 1980
FMCSA
Status
Active
Gentle Giant Moving Company is a 4.5/5-rated California full-service mover, operating since 1980 (46 years in business). Gentle Giant Moving Company earns 95% positive reviews across 130 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 46 years in business with 95% positive customer reviews (130 verified reviews)
- Scale: 88 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Gentle Giant Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 86% of San Francisco movers (85% nationally)
- Piano moving: A specialty offered by 78% of San Francisco movers (72% nationally)
What this Gentle Giant Moving Company review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 95% positive reviews across roughly 130 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"Gentle Giant packed up everything for me and moved me into my new apartment within three hours! Courteous, efficient, and careful with all my belongings. Highly recommend!"
"They moved our two-bedroom apartment with incredible speed and care. Not a dent or scratch anywhere. The crew was professional, friendly, and really impressive. Worth every penny!"
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What do customers say about Gentle Giant Moving Company?
Gentle Giant Moving Company pulls in 95% positive reviews out of 130 verified ratings from multiple platforms, 5% negative, and 0% neutral.
What customers like most about Gentle Giant Moving Company
- Efficient service: Many customers praise Gentle Giant Moving Company for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Gentle Giant Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
- Quick moving process: The team at Gentle Giant Moving Company often gets the job done faster than expected, saving clients time.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Gentle Giant Moving Company.
Most common complaints about Gentle Giant Moving Company
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Lack of communication: Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Gentle Giant Moving Company Reviews
Yelp
"Gentle Giant packed up everything for me and moved me into my new apartment within three hours! Courteous, efficient, and careful with all my belongings. Highly recommend!"
Yelp
"They moved our two-bedroom apartment with incredible speed and care. Not a dent or scratch anywhere. The crew was professional, friendly, and really impressive. Worth every penny!"
Yelp
"The best movers I've worked with—efficient, careful, and so polite. Ran between loads and made our stressful move easy. Would use them again in a heartbeat."
Negative Gentle Giant Moving Company Reviews
Yelp
"My estimate was $1000 and the final bill was $1500, which is 50% higher. Lack of clarity and respect for estimates. Suggest avoiding them."
Yelp
"I waited a week, hearing nothing after the quote walkthrough. Their lack of communication was frustrating and the final quote was ridiculously high."
Yelp
"Super sarcastic customer agent Andrew cursed at me. Unprofessional behavior and belittling comments. Andrew is a liability to the company."
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Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company is FMCSA-registered and active, operating under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. The company runs 88 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/08/2026 |
| Fleet size | 88 power units | 05/08/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Gentle Giant Moving Company's active status on the California licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 15 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Lauderdale
- Washington DC
- Philadelphia
- Beverly
- Boston
- Boston
- Marshfield
- Providence
- Seattle
- Portsmouth
- Nashua
- Hudson
- Charlotte
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How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.3/5 average among San Francisco movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Moving has never been this stress-free, according to feedback from 130 customers, and nearly 95% reflect positive experiences with Gentle Giant Moving Company. Clients highlight fast-moving teams, consistently polite and friendly staff, careful treatment of belongings, and swift, organized processes. Many describe their crews as efficient, hardworking, and genuinely committed to making moves smooth. Attention to detail and respectful communication set Gentle Giant apart from most competitors. Some mention higher costs than expected and a handful report frustration with unclear estimates or communication lapses. A few note setbacks like rude customer service or lack of follow-up. Still, the overwhelming majority find Gentle Giant's efficiency, professionalism, and care exceptional compared to other moving firms.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Francisco charge an average of $130/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Gentle Giant Moving Company compare to other San Francisco movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Francisco movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
92% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.58 |
93% | A+ | ||
|
4.5 |
95% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.44 |
89% | F | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.58 |
83% | A+ | ||
|
4.44 |
94% | A+ |
How Gentle Giant Moving Company's ratings compare to other San Francisco movers
Gentle Giant Moving Company's Yelp rating (4.7/5) is in line with the average across the 90 movers analyzed in San Francisco, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.7/5 | -- |
| San Francisco movers | 4.4/5 | 90 movers |
| California movers | 4.3/5 | 381 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 moveBuddha score, backed by 95% positive customer reviews across 130 verified reviews. Over 46 years in business and 88 trucks operating across California, Gentle Giant Moving Company has built a reputation for efficient service and professional and polite staff, making it worth a look for your California move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Gentle Giant Moving Company
How do I choose the right San Francisco moving company?
To pick the best San Francisco mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Gentle Giant Moving Company require a deposit?
How much deposit Gentle Giant Moving Company asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Gentle Giant Moving Company's review score compare to other California movers?
Gentle Giant Moving Company earns 95% positive customer reviews across 130 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's above the 91% average among San Francisco movers, and above the 89% California average.
Does Gentle Giant Moving Company offer piano moving?
Yes, Gentle Giant Moving Company offers piano moving. That's a specialty only 78% of San Francisco movers provide, compared to 72% nationally.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company has been in business for 46 years, founded in 1980. The company is FMCSA-registered and active.
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