USA Moving & Storage, Naperville, IL (2025 Review)

Ryan Carrigan

Last Updated: May 14, 2025
5 min read

USA Moving & Storage

7020 N.Ridgeway Ave,
Lincolnwood, IL 60712

Customer Praise

Efficient service (40%)
Professional and polite staff (36%)
Careful handling (34%)

Customer Complaints

Higher-than-expected costs (28%)
Unexpected charges (25%)
Lack of communication (22%)

Review Analysis

Moving made easy—USA Moving & Storage receives high praise in 509 customer reviews, with 92% positive feedback. Customers frequently report efficient moves, careful handling of items, and professional, polite crews. The booking process is described as simple and customer support as responsive and reliable. Movers consistently arrive early or on time and work quickly while protecting furniture and property. Organized packing and extra care during moves stand out, and many customers mention stress-free experiences with no damage to possessions. On the downside, some customers cite unexpectedly high final costs, mainly due to extra charges for tape, packing supplies, and travel. Complaints about excessive packing material costs and, less often, minor damages also arise. Delays, communication issues, or rude staff are occasionally mentioned but are rare compared to other moving companies. Compared to industry standards, USA Moving & Storage stands out for efficiency, reliability, and careful handling, although customers should clarify all potential extra fees in advance.

Get a Quote (800) 626-4474

Services

Local Moves
Intrastate moves
Interstate moves
Full-service packing
Fragile-only packing
Labor-only help
Custom crating
Climate-controlled storage
Office moves
Small moves
Full-valuation coverage
Instant email quote

Company info

Years in Business: 43
DOT #: 622007
FMCSA Rating: None (Updated 2023-06-26)
Number of trucks: 10
Number of drivers: 10
Miles Driven: 107,696 (2021)
Deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Illinois.

Cost to move with USA Moving & Storage

On average, the cost to hire movers in Illinois is $97 an hour.

You could pay more or less with USA Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Naperville-area movers

Company	Quote	Rating
most popular USA Moving & Storage	Get A Quote	4.66 overall rating
most popular STI Moving & Storage Inc.	Get A Quote	4.9 overall rating
New City Moving	Get A Quote	4.96 overall rating
Alliance Moving & Storage	Get A Quote	4.9 overall rating
Mid-West Moving & Storage	Get A Quote	4.9 overall rating

Moving out of Illinois?

If you are moving from Naperville, IL, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Illinois

If you're moving out of state, here are some sample moving quotes:

Illinois to New York: $804 – $6,681
Illinois to California: $1,602 – $8,497
Illinois to Texas: $861 – $7,161
Illinois to Arizona: $1,248 – $7,964
Illinois to Pennsylvania: $690 – $6,505

Click here to see all popular moving routes.

FAQ

Is USA Moving & Storage properly licensed?

In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission.

To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current.

The state license number for USA Moving & Storage is: 64325 , USDOT #: 622007.

You can also use their state regulator website to look up their active status.

Does USA Moving & Storage have any additional locations outside of Naperville?

We were only able to find this location for USA Moving & Storage.

Is USA Moving & Storage Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

USA Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Naperville movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Naperville moving company?

To choose the best moving company for you, start by researching reputable movers in Naperville. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Naperville moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.