ACE Moving & Storage, Roanoke, VA (2025 Review)

Ryan Carrigan

Last Updated: Apr 1, 2025
5 min read

ACE Moving & Storage

3360 Melrose Ave NW,
Roanoke, VA 24017

ACE Moving & Storage, a local residential moving company based in Roanoke, VA, has been serving the community since 1994. With a stellar reputation reflected in their Yelp and Google reviews, averaging 4.7 stars, and a Better Business Bureau rating of A-, they stand out among local competitors. ACE Moving & Storage not only offers standard residential moving services but also provides packing, unpacking, and crating services, ensuring a comprehensive moving experience. They accept credit cards and require no deposit, making them a convenient choice for local moves.

Get a Quote (540) 489-2064

Services

Local Moves
Intrastate moves
Interstate moves
Full-service packing
Fragile-only packing
Labor-only help
Custom crating
Climate-controlled storage
Office moves
Small moves
Instant email quote

Company info

Years in Business: 30
DOT #: 833083
FMCSA Rating: None (Updated 2023-04-10)
Number of trucks: 24
Number of drivers: 17
Miles Driven: 150,000 (2021)
No deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Virginia.

What customers had to say

Customer reviews are a great resource for finding the best moving companies. Consumer sites like Yelp and the Better Business Bureau allow you to gain insights into what it's like to work with a mover and help you avoid potential pitfalls or hidden fees.

That's why we factor customer feedback into our overall evaluation of moving companies. As part of our in-depth analysis of ACE Moving & Storage, we also have compiled consumer ratings and hundreds of online reviews for you to browse below.

Customer Praise

Professional and polite staff (29%)
Efficient service (25%)
Good communication (24%)

Customer Complaints

Damage to items (15%)
Delayed arrival or delivery (10%)
Unexpected charges (9%)

Review Analysis

ACE Moving & Storage has 229 customer reviews, with 84% of them being positive. Customers frequently praise the professional and polite staff, highlighting their efficient service and careful handling of belongings. Many found the pricing to be fair and appreciated the good communication throughout the moving process. On the downside, some reported damage to items during moves, along with issues of delayed arrival and unexpected charges. A few customers expressed dissatisfaction with the company’s communication when addressing these problems, indicating room for improvement in their service.

Get a Quote (540) 489-2064

Cost to move with ACE Moving & Storage

On averate, the cost to hire movers in Virginia is $115 an hour.

You could pay more or less with ACE Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Roanoke-area movers

Company	Quote	Rating
most popular ACE Moving & Storage	Get A Quote	4.72 overall rating
My Guys Moving & Storage Inc	Get A Quote	4.66 overall rating
Virginia Varsity Transfer	Get A Quote	4.66 overall rating
TWO MEN AND A TRUCK	Get A Quote	4.62 overall rating
Collegiate Movers	Get A Quote	4.52 overall rating

Moving out of Virginia?

If you are moving from Roanoke, VA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Company	Quote	Rating
Safeway Moving	Get A Quote	4.85 / 5
Mayzlin Relocation	Get A Quote	4.9 / 5
American Van Lines	Get A Quote	4.5 / 5

Cost to move out of Virginia

If you're moving out of state, here are some sample moving quotes:

Virginia to New York: $431 – $5,206
Virginia to California: $1,851 – $8,510
Virginia to Illinois: $630 – $5,914
Virginia to Texas: $1,074 – $7,297
Virginia to Arizona: $1,507 – $7,908

Click here to see all popular moving routes.

FAQ

Is ACE Moving & Storage properly licensed?

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

USDOT #: 833083.

You can also use their state regulator website to look up their active status.

Does ACE Moving & Storage have any additional locations outside of Roanoke?

We were only able to find this location for ACE Moving & Storage.

Is ACE Moving & Storage Associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

ACE Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Roanoke movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Roanoke moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.