Johnson Storage & Moving Review
Fact Checked by:
Positive Reviews
70%
across 92 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
123
founded 1903
FMCSA Status
Active
Johnson Storage & Moving is a 4.5/5-rated New Mexico moveBuddha-partnered mover, operating since 1903 (123 years in business). Johnson Storage & Moving earns 70% positive reviews across 92 verified customer reviews. The company holds active FMCSA registration and operates 16 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what Johnson Storage & Moving would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Johnson Storage & Moving at a glance
- Track record: 123 years in business with 70% positive customer reviews across 92 verified reviews.
- Scale: 16 trucks operating across New Mexico
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Helpful movers
Good communication
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Johnson Storage & Moving has been in business for 123 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Johnson Storage & Moving has about 70% positive reviews across roughly 92 total reviews, with an average Yelp rating of 2.4.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Johnson Storage & Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Johnson Storage & Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers arrived at the time promised. Both men were very pleasant and efficient. They were helpful in placing items where we wanted them. I highly recommend them."
"A good friend of mine recommended Johnson Storage and Moving. Benito Martinez was calm and very professional. The movers arrived on time and did a professional and rapid job, keeping us updated throughout."
DOT number
Address
Payment methods
What do customers say about Johnson Storage & Moving?
Across 92 verified customer reviews from multiple platforms, 70% are positive, 28% are negative, and 2% are neutral.
What customers like most about Johnson Storage & Moving
- Professional and polite staff: Customers say the Johnson Storage & Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Johnson Storage & Moving for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Johnson Storage & Moving's attention to detail.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Good communication: Reviewers frequently mention clear, consistent updates from Johnson Storage & Moving throughout the moving process.
Most common complaints about Johnson Storage & Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Sample positive reviews
"The movers arrived at the time promised. Both men were very pleasant and efficient. They were helpful in placing items where we wanted them. I highly recommend them."
"A good friend of mine recommended Johnson Storage and Moving. Benito Martinez was calm and very professional. The movers arrived on time and did a professional and rapid job, keeping us updated throughout."
"Extremely satisfied with everyone from the coordinator to the moving crews. They packed every item perfectly, nothing broken or damaged. They made moving a breeze! Will use them again in the future."
Sample negative reviews
"Dreadful experience. They take no responsibility for so much damage they did to my furniture. Sloppy moving crew. They hire contract labor who are not on their payroll and the contract labor takes no responsibility. Stay away!"
Yelp
"They seem to start out great but certainly fall on their face. When everything was finally delivered it was a disaster. They broke countless items. Contract labor, no supervision, and made insurance claims impossible."
Yelp
"The worst moving company I have ever used! Items were missing, damaged, and the crew was rude and did not wrap a single piece of furniture. Bathrooms left dirty. Unprofessional and disrespectful."
Sample neutral reviews
""
""
Is Johnson Storage & Moving licensed & insured?
Yes. Johnson Storage & Moving holds active FMCSA registration under the legal name JOHNSON STORAGE & MOVING CO. They operate 16 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/26/2026 |
| Fleet size | 16 power units | 02/26/2026 |
| FMCSA inspections | 0 total inspections | 02/26/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers that operate within the Land of Enchantment are licensed and regulated by the New Mexico Public Regulation Commission. You can verify Johnson Storage & Moving's active status on the New Mexico licensed movers database.
Johnson Storage & Moving locations
Johnson Storage & Moving has 6 locations:
- Johnson Storage & Moving (headquarters)
- Colorado Springs
- Dallas
- Cheyenne
- Longmont
- Topeka
How moveBuddha rated Johnson Storage & Moving
Johnson Storage & Moving earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Johnson Storage & Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Johnson Storage & Moving
Johnson Storage & Moving stands out for its courteous, efficient team and top-notch care in handling belongings. Out of 92 customer feedback entries, 70% shared positive experiences, applauding the professionalism, friendly staff, careful movers, and clear communication. Many noted responsive coordinators, quick and organized moves, and respectful attitudes, especially compared to other moving services. While many praised the company's skilled teams and efficient process, some customers reported significant drawbacks. The most frequent negative input cited property damage, with a handful also highlighting unprofessional behavior and misplaced items. These concerns underscored lapses during handling, crew professionalism, or claim resolution. Overall, Johnson Storage & Moving is frequently recommended for its dependable service, though those seeking absolute assurance on item care and claim support should review options carefully.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Johnson Storage & Moving cost?
Johnson Storage & Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Johnson Storage & Moving compare to other Santa Fe movers?
Johnson Storage & Moving ranks alongside the top full-service movers in Santa Fe on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Santa Fe movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
70% | A+ | ||
|
4.42 |
79% | A+ | ||
|
4.56 |
72% | A | ||
|
4.38 |
60% | A+ | ||
|
4.26 |
76% | A+ | ||
|
4.22 |
94% | A+ |
How Johnson Storage & Moving's ratings compare to other Santa Fe movers
Johnson Storage & Moving's Yelp rating (2.4/5) is in line with the average across the 2 movers analyzed in Santa Fe, which carry an average Yelp rating of 2.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Johnson Storage & Moving | 2.4/5 | -- |
| Santa Fe movers | 2.9/5 | 2 movers |
| New Mexico movers | 2.8/5 | 17 movers |
Final verdict: Johnson Storage & Moving
Johnson Storage & Moving earns a 4.5/5 moveBuddha score with 70% positive customer reviews across 92 verified reviews. With 123 years in business and 16 trucks operating across New Mexico, Johnson Storage & Moving is a solid option to consider for New Mexico moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Johnson Storage & Moving
Is Johnson Storage & Moving a legitimate, licensed mover?
Yes. Johnson Storage & Moving holds active FMCSA registration. The company operates 16 trucks. You can verify their licensing status on the New Mexico state regulator database.
How does Johnson Storage & Moving's review score compare to other New Mexico movers?
Johnson Storage & Moving earns 70% positive customer reviews across 92 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Johnson Storage & Moving's Yelp rating lower than other sources?
Johnson Storage & Moving's 2.4/5 Yelp rating across 29 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Johnson Storage & Moving offer?
Johnson Storage & Moving is a moveBuddha-partnered mover operating in New Mexico. The company operates 16 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Johnson Storage & Moving require a deposit?
Deposit requirements for Johnson Storage & Moving depend on the type and timing of your move. Most New Mexico full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Johnson Storage & Moving been in business?
Johnson Storage & Moving has been in business for 123 years, founded in 1903. The company holds active FMCSA registration.
Is Johnson Storage & Moving associated with a van line?
Yes. Johnson Storage & Moving is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Santa Fe moving company?
To pick the best Santa Fe mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Johnson Storage & Moving?
Compare Johnson Storage & Moving's quote against other top New Mexico movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful New Mexico moving resources
If Johnson Storage & Moving isn't the right fit, explore other top-rated New Mexico movers and popular New Mexico moving routes below.
New Mexico moving services
Popular New Mexico moving routes
