Integrity Moving & Storage Review
Fact Checked by:
Positive Reviews
94%
across 252 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
21
founded 2005
FMCSA Status
Active
Integrity Moving & Storage is a 4.6/5-rated Ohio full-service mover, operating since 2005 (21 years in business). Integrity Moving & Storage earns 94% positive reviews across 252 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Integrity Moving & Storage at a glance
- Track record: 21 years in business with 94% positive customer reviews across 252 verified reviews.
- Scale: 7 trucks operating across Ohio
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Integrity Moving & Storage has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Integrity Moving & Storage has about 94% positive reviews across roughly 252 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Integrity Moving & Storage. Discounts may be available for groups like seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Integrity Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"The guys moved my piano with such care and expertise! I would highly recommend. I am super grateful for the care they took with my special item."
"From the first phone call to the last piece of furniture, very professional, careful and cautious. Would 100% recommend."
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What do customers say about Integrity Moving & Storage?
Across 252 verified customer reviews from multiple platforms, 94% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Integrity Moving & Storage
- Efficient service: Many customers praise Integrity Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Integrity Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Integrity Moving & Storage's attention to detail.
- Quick moving process: The team at Integrity Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Integrity Moving & Storage throughout the moving process.
Most common complaints about Integrity Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Integrity Moving & Storage Reviews
Margo Amrine, Google
"The guys moved my piano with such care and expertise! I would highly recommend. I am super grateful for the care they took with my special item."
"From the first phone call to the last piece of furniture, very professional, careful and cautious. Would 100% recommend."
"The crew was efficient and worked well together, which saved me money."
Negative Integrity Moving & Storage Reviews
"DO NOT USE THIS COMPANY. The movers broke our dresser and dryer by not using proper techniques. Only covered a 'depreciated value' for damaged items. Very disappointed."
Yelp
"They damaged my piano and wouldn’t take responsibility under the insurance I paid for. Poor handling of my claim and no accountability. Would not recommend."
Yelp
"Very slow, caught them by the truck on their phones and smoking. Booked 3 guys, one left halfway through. Would not recommend."
Is Integrity Moving & Storage licensed & insured?
Yes. Integrity Moving & Storage holds active FMCSA registration under the legal name INTEGRITY MOVING & MOBILE STORAGE LLC. They operate 7 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/14/2026 |
| Fleet size | 7 power units | 01/14/2026 |
| FMCSA inspections | 0 total inspections | 01/14/2026 |
Although a local license is not required in Ohio, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Integrity Moving & Storage's active status on the Ohio licensed movers database.
How moveBuddha rated Integrity Moving & Storage
Integrity Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Integrity Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Integrity Moving & Storage
Movers who set the bar high—252 customer reviews show Integrity Moving & Storage delivers consistently excellent service. Over 93% of feedback highlights fast, efficient moves, professional and courteous staff, careful handling, and strong communication. Customers frequently note that the team works together effectively and treats belongings with respect. Many describe the booking process as easy and costs as fair—even coming in below the original estimate for some. A few negative reports mention items damaged during the move, unsatisfactory claims resolution, and occasional scheduling delays, which are rare compared to typical moving experiences. Integrity stands out among local movers for careful handling and reliability, but those needing robust claims support should verify policies in advance. Most customers found their moves stress-free and, remarkably, even pleasant.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Integrity Moving & Storage cost?
Integrity Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Ohio moving costs across all home sizes and service types, see our Ohio moving cost guide.
How does Integrity Moving & Storage compare to other Columbus movers?
Integrity Moving & Storage ranks alongside the top full-service movers in Columbus on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Columbus movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
97% | A+ | ||
|
4.66 |
90% | A+ | ||
|
4.56 |
87% | A+ | ||
|
4.52 |
78% | A+ | ||
|
4.6 |
94% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.56 |
92% | A+ | ||
|
4.62 |
84% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.64 |
87% | B- |
How Integrity Moving & Storage's ratings compare to other Columbus movers
Integrity Moving & Storage's Yelp rating (3.5/5) is in line with the average across the 28 movers analyzed in Columbus, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Integrity Moving & Storage | 3.5/5 | -- |
| Columbus movers | 3.4/5 | 28 movers |
| Ohio movers | 3.3/5 | 99 movers |
Final verdict: Integrity Moving & Storage
Integrity Moving & Storage earns a 4.6/5 moveBuddha score with 94% positive customer reviews across 252 verified reviews. With 21 years in business and 7 trucks operating across Ohio, Integrity Moving & Storage is a solid option to consider for Ohio moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Integrity Moving & Storage
Is Integrity Moving & Storage a legitimate, licensed mover?
Yes. Integrity Moving & Storage holds active FMCSA registration. The company operates 7 trucks. You can verify their licensing status on the Ohio state regulator database.
How does Integrity Moving & Storage's review score compare to other Ohio movers?
Integrity Moving & Storage earns 94% positive customer reviews across 252 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Integrity Moving & Storage's Yelp rating lower than other sources?
Integrity Moving & Storage's 3.5/5 Yelp rating across 31 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Integrity Moving & Storage offer?
Integrity Moving & Storage is a full-service mover operating in Ohio. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Integrity Moving & Storage require a deposit?
Deposit requirements for Integrity Moving & Storage depend on the type and timing of your move. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Integrity Moving & Storage been in business?
Integrity Moving & Storage has been in business for 21 years, founded in 2005. The company holds active FMCSA registration.
How do I choose the right Columbus moving company?
To pick the best Columbus mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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