Planes Moving & Storage Company Review
Fact Checked by:
Positive Reviews
87%
across 240 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
105
founded 1921
Planes Moving & Storage Company is a 4.6/5-rated Ohio full-service mover, operating since 1921 (105 years in business). Planes Moving & Storage Company earns 87% positive reviews across 240 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Planes Moving & Storage Company at a glance
- Track record: 105 years in business with 87% positive customer reviews across 240 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Planes Moving & Storage Company has been in business for 105 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Planes Moving & Storage Company has about 87% positive reviews across roughly 240 total reviews, with an average Yelp rating of 2.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Planes Moving & Storage Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Planes Moving & Storage Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Planes made my move worry-free. The crew was on time, handled everything with extra care, and communicated clearly throughout. I highly recommend them!"
"Professional, efficient, and polite—moved my whole house in less than 4 hours. No damages and the team was friendly. Highly recommend!"
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What do customers say about Planes Moving & Storage Company?
Across 240 verified customer reviews from multiple platforms, 87% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Planes Moving & Storage Company
- Professional and polite staff: Customers say the Planes Moving & Storage Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Planes Moving & Storage Company's attention to detail.
- Efficient service: Many customers praise Planes Moving & Storage Company for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Planes Moving & Storage Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Planes Moving & Storage Company throughout the moving process.
Most common complaints about Planes Moving & Storage Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Planes Moving & Storage Company left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Planes Moving & Storage Company Reviews
"Planes made my move worry-free. The crew was on time, handled everything with extra care, and communicated clearly throughout. I highly recommend them!"
"Professional, efficient, and polite—moved my whole house in less than 4 hours. No damages and the team was friendly. Highly recommend!"
Yufu Chu, Google
"They kept me informed, arrived on schedule, and handled my belongings carefully. The entire staff was very professional and helpful."
Negative Planes Moving & Storage Company Reviews
Yelp
"Very frustrating and stressful experience. Poor communication, late delivery, and several items were damaged. $500 hotel reimbursement promised but not received."
"Movers showed up late and were rough with my belongings, resulting in crushed boxes and scratches. Communication was lacking throughout my long distance move."
Yelp
"My items were damaged and lost during the move. Staff didn’t accept responsibility, and I was denied claims for the missing and broken items."
Neutral Planes Moving & Storage Company Reviews
"Elonzo and Jakob were great. They were careful with our property. But my account managers never called or followed up. Disappointed with customer service."
"Movers were polite and got the job done, but I was concerned about how my furniture was handled and cataloged for wear without review."
"They did a good job, but seemed impatient to finish quickly. Remind them to wear masks indoors if needed."
How moveBuddha rated Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Planes Moving & Storage Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Planes Moving & Storage Company
Rave reviews set the tone for Planes Moving & Storage Company. Of the 240 customer feedback entries analyzed, nearly 87% were positive, revealing a strong reputation compared to many other moving services. Frequent praise highlights their professional and polite staff, careful handling of belongings, efficient moving process, quick service, and reliable communication. Customers regularly mention that movers arrived on time, packed thoroughly, maintained courtesy, and kept owners updated throughout each step. While most input reflects a smooth, trustworthy move, several users noted issues such as damaged items, limited communication, or late arrivals. Although such incidents are rare for Planes relative to other movers, these issues caused frustration among a small portion of clients. In summary, feedback suggests that Planes stands out for its professionalism and attention to detail, but like any industry player, lapses in care and communication can occur.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Planes Moving & Storage Company cost?
Planes Moving & Storage Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Ohio moving costs across all home sizes and service types, see our Ohio moving cost guide.
How does Planes Moving & Storage Company compare to other Columbus movers?
Planes Moving & Storage Company ranks alongside the top full-service movers in Columbus on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Columbus movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
97% | A+ | ||
|
4.66 |
90% | A+ | ||
|
4.56 |
87% | A+ | ||
|
4.52 |
78% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.56 |
92% | A+ | ||
|
4.62 |
84% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.64 |
87% | B- |
How Planes Moving & Storage Company's ratings compare to other Columbus movers
Planes Moving & Storage Company's Yelp rating (2.4/5) is lower than the average across the 28 movers analyzed in Columbus, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Planes Moving & Storage Company | 2.4/5 | -- |
| Columbus movers | 3.4/5 | 28 movers |
| Ohio movers | 3.3/5 | 99 movers |
Final verdict: Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.6/5 moveBuddha score with 87% positive customer reviews across 240 verified reviews. With 105 years in business, Planes Moving & Storage Company is a solid option to consider for Ohio moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Planes Moving & Storage Company
How does Planes Moving & Storage Company's review score compare to other Ohio movers?
Planes Moving & Storage Company earns 87% positive customer reviews across 240 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Planes Moving & Storage Company's Yelp rating lower than other sources?
Planes Moving & Storage Company's 2.4/5 Yelp rating across 25 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Planes Moving & Storage Company offer?
Planes Moving & Storage Company is a full-service mover operating in Ohio. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Planes Moving & Storage Company require a deposit?
Deposit requirements for Planes Moving & Storage Company depend on the type and timing of your move. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Planes Moving & Storage Company been in business?
Planes Moving & Storage Company has been in business for 105 years, founded in 1921.
Is Planes Moving & Storage Company associated with a van line?
Yes. Planes Moving & Storage Company is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Columbus moving company?
To pick the best Columbus mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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