D1 Moving & Storage Review
Fact Checked by:
Positive Reviews
77%
across 222 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
9
founded 2017
FMCSA Status
Active
Satisfactory rating
D1 Moving & Storage is a 4.5/5-rated Virginia full-service mover, operating since 2017 (9 years in business). D1 Moving & Storage earns 77% positive reviews across 222 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 22 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what D1 Moving & Storage would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
D1 Moving & Storage at a glance
- Track record: 9 years in business with 77% positive customer reviews across 222 verified reviews.
- Scale: 22 trucks operating across Virginia
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. D1 Moving & Storage has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. D1 Moving & Storage has about 77% positive reviews across roughly 222 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from D1 Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. D1 Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"D1 Moving & Storage was phenomenal! The team was professional, friendly, and cared for my belongings. Move was efficient and stress-free. Highly recommend!"
"The movers were on time, careful with furniture, and very respectful. They made moving easy. I would use these guys any day!"
DOT number
Address
Payment methods
Phone
Website
What do customers say about D1 Moving & Storage?
Across 222 verified customer reviews from multiple platforms, 77% are positive, 21% are negative, and 2% are neutral.
What customers like most about D1 Moving & Storage
- Professional and polite staff: Customers say the D1 Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to D1 Moving & Storage's attention to detail.
- Efficient service: Many customers praise D1 Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from D1 Moving & Storage throughout the moving process.
- Quick moving process: The team at D1 Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about D1 Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from D1 Moving & Storage left some customers feeling in the dark.
- Inaccurate estimates: Estimates from D1 Moving & Storage were sometimes way off from what customers were ultimately billed.
Sample positive reviews
"D1 Moving & Storage was phenomenal! The team was professional, friendly, and cared for my belongings. Move was efficient and stress-free. Highly recommend!"
"The movers were on time, careful with furniture, and very respectful. They made moving easy. I would use these guys any day!"
"Great communication and service! The movers were hardworking, careful, and made moving manageable. Highly recommend this company!"
Sample negative reviews
"They damaged much of my furniture and refused to accept responsibility for the damage caused. Customer service was unhelpful and intimidating."
"Terrible customer service. Items damaged, minimal restitution offered, and management actively avoided communication about claims."
"The estimate was inaccurate, start time was changed, crew was short, and fragile items dumped in storage. Promises not honored."
Sample neutral reviews
"The crew was friendly and communicative. Unfortunately, I found several significant damage spots after. Will report and update as needed."
"Everyone was nice, but lack of organization and communication meant boxes were misplaced and the experience was frustrating."
"Good initial contact and pricing was fair, but the move was poorly planned, ran late, and we had to do some ourselves."
Is D1 Moving & Storage licensed & insured?
Yes. D1 Moving & Storage holds active FMCSA registration under the legal name D1 MOVING LLC. The company holds a satisfactory safety rating from the FMCSA. They operate 22 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/11/2026 |
| Safety rating | Satisfactory | 01/11/2026 |
| Fleet size | 22 power units | 01/11/2026 |
| FMCSA inspections | 0 total inspections | 01/11/2026 |
In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV). You can verify D1 Moving & Storage's active status on the Virginia licensed movers database.
How moveBuddha rated D1 Moving & Storage
D1 Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | D1 Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of D1 Moving & Storage
D1 Moving & Storage stands out for its reliable staff and careful handling, earning positive feedback in over three-quarters of 222 customer reviews. People often mention professionalism, efficiency, and smooth communication, as well as the crew’s ability to move items quickly while maintaining care. Many describe the team as polite and the service as organized, noted by frequent recommendations from repeat customers. Some clients compare D1's responsiveness and pricing favorably to larger competitors. While most experiences are positive, a significant portion of input raises concerns about item damage, poor follow-up on claims, and unexpected final costs due to inaccurate estimates. Delays in communication and reluctance to resolve insurance or damages left some feeling dissatisfied. Compared with other moving companies, D1 receives strong praise for its staff quality and efficiency but faces criticism for handling complaints and claims. The company attracts customers seeking attentive service but should address recurring reports about item damage and post-move support to match industry leaders in problem resolution.
Ratings based on moveBuddha's research methodology, updated May 2026.
How much does D1 Moving & Storage cost?
D1 Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does D1 Moving & Storage compare to other Richmond movers?
D1 Moving & Storage ranks alongside the top full-service movers in Richmond on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Richmond movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
87% | A+ | ||
|
4.56 |
44% | A | ||
|
4.44 |
97% | A+ | ||
|
4.48 |
73% | B | ||
|
4.42 |
98% | A+ | ||
|
4.36 |
86% | A+ | ||
|
4.38 |
72% | C- | ||
|
4.38 |
69% | A+ | ||
|
4.5 |
77% | B- | ||
|
4.34 |
79% | A+ |
How D1 Moving & Storage's ratings compare to other Richmond movers
D1 Moving & Storage's Yelp rating (2.5/5) is in line with the average across the 18 movers analyzed in Richmond, which carry an average Yelp rating of 3.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| D1 Moving & Storage | 2.5/5 | -- |
| Richmond movers | 3.0/5 | 18 movers |
| Virginia movers | 3.3/5 | 103 movers |
Final verdict: D1 Moving & Storage
D1 Moving & Storage earns a 4.5/5 moveBuddha score with 77% positive customer reviews across 222 verified reviews. With 9 years in business and 22 trucks operating across Virginia, D1 Moving & Storage is a solid option to consider for Virginia moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated May 2026, based on independent research and verified customer reviews.
FAQs about D1 Moving & Storage
Is D1 Moving & Storage a legitimate, licensed mover?
Yes. D1 Moving & Storage holds active FMCSA registration. The company operates 22 trucks. You can verify their licensing status on the Virginia state regulator database.
How does D1 Moving & Storage's review score compare to other Virginia movers?
D1 Moving & Storage earns 77% positive customer reviews across 222 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is D1 Moving & Storage's Yelp rating lower than other sources?
D1 Moving & Storage's 2.5/5 Yelp rating across 24 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does D1 Moving & Storage offer?
D1 Moving & Storage is a full-service mover operating in Virginia. The company operates 22 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does D1 Moving & Storage require a deposit?
Deposit requirements for D1 Moving & Storage depend on the type and timing of your move. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has D1 Moving & Storage been in business?
D1 Moving & Storage has been in business for 9 years, founded in 2017. The company holds active FMCSA registration.
How do I choose the right Richmond moving company?
To pick the best Richmond mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking D1 Moving & Storage?
Compare D1 Moving & Storage's quote against other top Virginia movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Virginia moving resources
If D1 Moving & Storage isn't the right fit, explore other top-rated Virginia movers and popular Virginia moving routes below.
Virginia moving services
Popular Virginia moving routes
